Reddy Express Wynnum – Site Manager

Reddy Express; Brisbane; Hybride; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Reddy Express Wynnum – Site Manager is responsible for the day-to-day operations of the store, driving customer service excellence, and leading a team in a fast-paced retail environment. The role covers rostering, stock management, reporting and the implementation of health and safety policies to ensure a safe, high-performing store.

The successful candidate will demonstrate leadership, strong communication, and a passion for developing others while maintaining a customer-centric approach and

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication skills.
• Ability to train and develop others.
• Passion for delivering exceptional customer service.
• Ability to adapt to change and work in a fast-paced environment.

Responsabilités

• Manage day-to-day store operations.
• Provide excellent customer service.
• Roster management and staff training.
• Monitor stock levels and stock control.
• Prepare and review operational reports.
• Implement health and safety policies.

Connaissances

Leadership

Communication

Team training

Customer service

Adaptability

Attention to detail

Teamwork

Description du poste

Reddy Express Wynnum – Site Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.