Reddy Express Lismore Dawson St - Site Manager

OTR; Lismore; Sur place; AUD 70 000 - 120 000; Plein temps

Résumé du poste

OTR Group's Reddy Express division is seeking a Site Manager to oversee daily store operations in NSW. You will lead the team, ensure excellent customer service, manage rostering, stock, and reporting, while enforcing health and safety policies.

You bring leadership experience in retail or hospitality, strong communication, attention to detail, and a collaborative mindset to drive service excellence and staff development.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• A passion to drive your own career, and others around you, forward.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsabilités

• Oversee day-to-day store operations.
• Provide excellent customer service.
• Lead team training and development.
• Rostering and scheduling.
• Stock management and reporting.
• Implement and adhere to health and safety policies.

Connaissances

Leadership

Retail

Hospitality

Communication

Customer service

Adaptability

Attention to detail

Teamwork

Description du poste

Reddy Express – Site Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.