Reddy Express Maroochydore - Customer Service Representative

Otr Group; Sunshine Coast Regional; On-site; AUD 40,000 - 54,000; Full time

Job summary

OTR Group is seeking a Customer Service Representative at Reddy Express Maroochydore to deliver exceptional guest experiences in a fast-paced retail setting. You will keep the store clean, stocked and welcoming, multitask to manage time, assist customers with promotions, and adapt to a fast-paced team environment including weekends.

Australian working rights and a current police clearance are required. This role is ideal for someone who enjoys helping customers, thrives in a team, and is

Qualifications

• Excellent customer service skills.
• Ability to work independently or in a team.
• Willingness to stand for long periods and perform lifting as needed.
• Flexible availability including weekends.

Responsibilities

• Provide outstanding customer service and guest experiences.
• Keep the store clean, stocked and welcoming.
• Multitask to manage time and assist with promotions.
• Adapt to a fast-paced team environment, including weekends.

Skills

Customer service

Teamwork

Time management

Flexibility

Job description

Reddy Express Maroochydore- Customer Service Representative

Posted Thursday 6 August 2026 at 2:30 pm

Reddy Express Maroochydore- Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.