Reddy Express Myaree - Customer Service Representative

OTR; City Of Melville; On-site; AUD 45,000 - 52,000; Full time

Job summary

Reddy Express is seeking a Customer Service Representative to deliver exceptional guest experiences and keep the store welcoming and well-stocked. You will multitask in a fast-paced environment and represent the OTR Group with professionalism.

Ideal candidates can work flexibly, including late nights and weekends, are comfortable on their feet for long periods, and are eager to learn our product range and promotions.

Qualifications

• Demonstrated ability to provide outstanding customer service.
• Comfortable working alone or in a team.
• Ability to stand for long periods and perform moderate to heavy lifting.
• Willingness to work flexible hours including late nights, early mornings and weekends.
• Desire to learn and promote products and specials.

Responsibilities

• Provide great customer experiences and resolve inquiries promptly.
• Ensure the store is clean, stocked and welcoming for guests.

Skills

outstanding customer service

teamwork

standing long hours

lifting and reaching

flexible hours

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.