Reddy Express Caloundra - Customer Service Representative

OTR; Caloundra; On-site; AUD 42,000 - 54,000; Full time

Job summary

OTR Group in Caloundra is seeking a Customer Service Representative to deliver outstanding guest service, keep the store welcoming, clean, and well-stocked.

You’ll multi-task in a fast-paced environment, work solo or with a team, and be prepared for long periods on your feet. Availability for late nights, early mornings and weekends is essential.

The role offers on-site hours with opportunities to learn and promote our products and specials while contributing to a positive guest experience.

Qualifications

• Provides outstanding customer service.
• Able to work alone or as part of a team.
• Willing to perform long periods of standing, lifting and reaching.

Responsibilities

• Provide outstanding customer experiences and keep the store clean, stocked and welcoming for guests.
• Multitask effectively in a fast-paced environment while maintaining attention to detail.
• Willingness to learn and promote our range of products and specials.

Skills

Customer service

Teamwork

Flexibility

Multitasking

Product knowledge

Job description

Reddy Express Caloundra - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.