Recruitment Support Officer

Job Connect; Gold Coast City; On-site; AUD 60,000 - 63,000; Full time

Benefits offered by this job

Salary and bonuses

Full training

Career development

On-site parking

Modern offices in Yatala

Team events

Supportive family-owned business

Job summary

Job Connect Recruitment in Queensland is looking for a friendly, motivated and organised person to join our recruitment team at our Yatala office. You don't need recruitment experience – we'll teach you what you need to know!

This hands-on role offers the chance to learn recruitment, candidate management, compliance and administration within a busy agency, with opportunities to develop skills and progress within the business.

Qualifications

• No recruitment experience required; attitude and willingness to learn matter most.
• Good communication and organisational skills are essential.
• Able to use office software confidently (Outlook/Word/Excel).

Responsibilities

• Candidate communication: Speaking with job applicants and guiding them through the process.
• Recruitment support: Assisting recruiters with applications, resumes, interviews and follow-ups.
• Onboarding: Helping new employees complete registrations and inductions.
• Compliance & administration: Maintaining employee records and documentation.
• Employee welfare calls: Checking in with employees after starting work.
• Timesheets & reporting: Assisting with timesheets and general admin tasks.
• General team support: Coordinating with recruiters to keep things organized.

Skills

Communication skills

Organised

Team player

Willingness to learn

Customer service

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Have you been working in warehousing, logistics, manufacturing, customer service or another hands‑on industry and thought about making the move into an office‑based career?

Or perhaps you're already working in administration and looking for something more exciting, varied and rewarding?

At Job Connect Recruitment, we're looking for a friendly, motivated and organised person to join our recruitment team at our Yatala office.

You don't need recruitment experience – we'll teach you what you need to know!

What matters most to us is your attitude, willingness to learn, communication skills and ability to get things done.

The Opportunity

We're offering an excellent entry‑level opportunity to become part of an established, successful, family‑owned recruitment company that's been operating for over 20 years.

You'll work alongside experienced recruiters, helping connect job seekers with employment opportunities across industries including warehousing, transport, logistics, manufacturing and other blue‑coloured sectors.

If you've previously worked in one of these industries, your practical knowledge could be a real advantage. You'll already understand the types of workplaces, jobs and people we deal with every day.

This is a hands‑on role where no two days are exactly the same. You'll learn about recruitment, candidate management, compliance, administration and how a busy recruitment agency operates.

And for the right person, there's plenty of opportunity to develop your skills and progress within the business.

What You'll Be Doing

Following initial training, you'll gradually take on a variety of responsibilities, including:

• Candidate Communication: Speaking with job applicants, answering enquiries and helping people through the recruitment process.
• Recruitment Support: Assisting our recruiters with applications, reviewing resumes, arranging interviews and following up with potential candidates.
• Onboarding: Helping new employees complete registration documents, inductions and other requirements before commencing work.
• Compliance & Administration: Maintaining accurate employee records, entering information into our recruitment system and ensuring required documentation is completed.
• Employee Welfare Calls: Checking in with employees after they've started work to make sure they're settling in, working safely and enjoying their roles.
• Timesheets & Reporting: Assisting with timesheets, spreadsheets, reporting and other general administrative tasks.
• General Team Support: Working closely with our recruiters to keep things organised, meet deadlines and provide great service to our clients and candidates.

Who Are We Looking For?

We're not necessarily looking for someone with a recruitment background. In fact, we're very open to giving the right person an opportunity to start a completely new career.

You might currently be:

• Working in a warehouse, distribution centre, transport or logistics environment and ready to swap the warehouse floor for an office.
• Working in retail, hospitality or customer service and looking for more regular hours and a professional career path.
• An administrator or office assistant looking for more variety and responsibility.
• Someone with a strong work ethic, a great personality and the confidence to take on something new.

What Will Make You Successful?

While experience is great, your attitude and work ethic are what will really stand out to us.

We're looking for someone who:

• Has a friendly, outgoing personality and enjoys talking to people.
• Is organised, reliable and pays attention to the little details.
• Is comfortable using computers, including Microsoft Outlook, Word and Excel.
• Can confidently use Excel spreadsheets for data entry and basic calculations.
• Takes initiative and doesn't need to be constantly reminded what to do.
• Can juggle different tasks and remain focused when things get busy.
• Is a team player who is happy to pitch in and help wherever needed.
• Has a genuine willingness to learn and build a long‑term career.

Previous recruitment experience is NOT required.

However, you'll need reasonable computer skills, confidence communicating over the phone and a willingness to work in a busy, deadline‑driven environment.

What's in It for You?

At Job Connect, we believe in providing opportunities for people who are willing to have a go and put in the effort.

• Salary of $60,000-$63,000, depending on experience.
• Performance bonuses of up to $6,000 per year.
• Full training and ongoing support from an experienced recruitment team.
• A genuine opportunity to learn a new industry and develop your career.
• The stability and personal approach of an established, family‑owned business.
• Modern offices in Yatala with free on‑site parking.
• A friendly, down‑to‑earth team that enjoys working together.
• Monthly team BBQs, birthday lunches and other team activities.
• A busy, rewarding environment where your contribution makes a difference.

A Little About Us

With over 20 years in the recruitment industry, Job Connect Recruitment is a well‑established, family‑owned Australian recruitment and labour hire company, helping businesses find great employees and people find great jobs.

Our longevity reflects our commitment to building strong relationships, delivering quality service and supporting both our clients and employees.

We're a close-knit, experienced team who work hard, support each other and take pride in what we do.

As a family‑owned business, we offer a friendly, supportive and down‑to‑earth workplace where you're valued as an individual, not just a number.

You will have the opportunity to learn from experienced professionals, develop new skills and build a rewarding long‑term career.

If you're looking for a fresh start with an established, successful family‑owned business that's been operating for over two decades, Job Connect could be the perfect place to start.

Ready for Something Different?

You might not have recruitment experience, but you could have exactly the background and personality we're looking for.

Whether you're looking to get off the tools, move out of the warehouse, leave hospitality or simply start a new career, we'd love to hear from you.

Your next career could start right here at Job Connect Recruitment.