Recovery Support Worker - Caboolture

Richmond Fellowship Queensland; Caboolture; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

SCHADS Award Level 3

Salary packaging

Novated leasing

Employee Assistance Program

Professional development

Job summary

Richmond Fellowship Queensland in Caboolture is seeking a Recovery Support Worker to join the Hospital to Home team on a 9-month fixed-term, full-time contract. You will support people transitioning from acute mental health care back into the community, delivering practical, person-centred psychosocial support that builds confidence and independence.

Responsibilities include discharge planning, in-hospital visits, progressing Personal Recovery Plans, and fostering community connections.

Qualifications

• Diploma in a human services related field.
• Ability to work independently while contributing within a collaborative team.
• Strong organisation and time management skills, including caseload management and documentation.
• Excellent communication and interpersonal skills with clients and stakeholders.
• Sound professional judgement, boundaries and integrity.
• Willingness to meet occupational assessment, screening and vaccination requirements.

Responsibilities

• Support clients through hospital discharge planning and their transition back into the community.
• Visit clients in hospital and provide ongoing psychosocial support following discharge.
• Work alongside clients to identify and progress goals within their Personal Recovery Plans.
• Support everyday living skills, capacity building, independence and community participation.
• Help clients strengthen social and community connections that support their wellbeing.
• Build effective working relationships with internal teams, health services and other community providers.
• Manage an allocated caseload, documentation and required outcomes with the support of regular supervision and your broader team.

Skills

Communication skills

Time management

Caseload management

Independent work

Interpersonal skills

Professional judgement

Education

Diploma in Human Services

Job description

Richmond Fellowship Queensland – Caboolture QLD

Moving from hospital back into everyday life can be a significant transition. The right support can help make that next step feel more manageable, connected and achievable.

We’re looking for a Recovery Support Worker to join our Hospital to Home team in Caboolture on a 9-month fixed-term, full-time contract. You’ll work alongside people as they transition from acute mental health care back into the community, providing practical, person-centred psychosocial support that builds confidence, independence and connection.

Your work will be shaped around what matters to each person. You might support someone to prepare for discharge, reconnect with everyday routines, build practical skills, strengthen community connections or work towards goals identified in their Personal Recovery Plan.

This is a role where relationships matter. You’ll provide consistent support across hospital and community settings, work closely with services and stakeholders, and help people feel supported as they take the next steps in their recovery journey.

Your Key Responsibilities

• Support clients through hospital discharge planning and their transition back into the community.
• Visit clients in hospital and provide ongoing psychosocial support following discharge.
• Work alongside clients to identify and progress goals within their Personal Recovery Plans.
• Support everyday living skills, capacity building, independence and community participation.
• Help clients strengthen social and community connections that support their wellbeing.
• Build effective working relationships with internal teams, health services and other community providers.
• Manage an allocated caseload, documentation and required outcomes with the support of regular supervision and your broader team.

You Will Bring

You’ll bring a genuine interest in working alongside people experiencing mental health challenges, together with the ability to build respectful relationships and provide practical, recovery-oriented support.

You will also have:

• A Diploma in a human services related field and/or demonstrated relevant experience working with people experiencing mental health challenges.
• The ability to work independently while contributing positively within a collaborative team environment.
• Strong organisation and time management skills, including the ability to manage a caseload, documentation and required service outcomes.
• Excellent communication and interpersonal skills, with the ability to engage effectively with clients, colleagues, stakeholders and service providers.
• Sound professional judgement, boundaries and integrity.
• Willingness and ability to meet applicable occupational assessment, screening and vaccination requirements relating to specified infectious diseases.

Why RFQ?

At RFQ, meaningful work comes with the support of people who care about doing it well. You’ll join a values-driven organisation with a strong history in mental health and community services, where relationships, collaboration and the strengths of the people we support are at the heart of how we work.

We want our people to feel supported to do their best work, keep learning and build a career that can grow with them. Alongside a welcoming team and work that has real purpose, you’ll have access to:

• SCHADS Award Level 3, with pay point dependent on qualifications and experience, plus superannuation.
• Salary packaging of up to $15,900 for general living expenses, plus up to $2,650 in entertainment benefits and access to novated leasing.
• Free Employee Assistance Program support for you and your family.
• Opportunities for ongoing learning, professional development and career growth.

RFQ embraces diversity and is committed to creating an inclusive workplace where people from all backgrounds are welcomed and valued.

The successful applicant will be required to satisfactorily complete the relevant pre-employment screening requirements for the position.