Recovery Coach & NDIS Support Specialist

Mind Australia Limited; Sydney; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible work arrangements across home

Salary packaging up to $15,900

Fitness Passport

Birthday leave and study leave

CommBank banking portal

Job summary

Mind Australia Limited seeks a Recovery Coach/Support Coordinator for a 12-month full-time contract serving the South Coast/Southern Highlands region. You will assist consumers to locate services, support linkages to housing, health, and education, and provide holistic, recovery‑oriented assistance.

You will work within a multidisciplinary team, travel within a 45-minute radius, and navigate NDIA reporting requirements while delivering person-centered supports.

Qualifications

• Relevant qualifications in mental health and/or minimum of 2 years direct experience in the mental health field.
• Demonstrate values aligning with Recovery Oriented approaches
• A strong capacity to address challenging issues at consumer, service delivery, and system levels.
• Demonstrated understanding of the NDIS and Community Services sector and ability to build strong relationships with service providers, clinical teams and key stakeholders.
• Experience working in a multidisciplinary team and constructive working relationships with consumers, family/carers and other agencies.
• A valid driver’s licence is essential, reliable access to a personal vehicle for work-related travel and willingness to travel to client locations within approximately a 45-minute driving radius.

Responsibilities

• Coach consumers with complex psychosocial diagnoses to build their strengths, knowledge, skills and decision-making capacity.
• Connecting consumers to mainstream and community services including health and mental health services outside of the NDIS.
• Manage multiple and complex support structures, including developing detailed support plans with identified risks and barriers.
• Assist consumers with budgeting funds, remaining up to date on NDIS legislation and navigating the various NDIS systems.
• Provide the NDIA with reports on outcomes and success indicators within the agreed reporting frequency.

Skills

Recovery coaching

NDIS knowledge

Communication

Team collaboration

Education

Mental health qualification

Tools

NDIS systems

Job description

Mind Australia Limited seeks a Recovery Coach/Support Coordinator for a 12-month full-time contract serving the South Coast/Southern Highlands region. You will assist consumers to locate services, support linkages to housing, health, and education, and provide holistic, recovery‑oriented assistance.

You will work within a multidisciplinary team, travel within a 45-minute radius, and navigate NDIA reporting requirements while delivering person-centered supports.