Recovery Case Worker (AOD & Mental Health)

The Salvation Army; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 taxfree

Flexible working arrangements

EAP and health & wellness initiatives

Indigenous supports and cultural leave

Training and development opportunities

Job summary

The Salvation Army’s Fairhaven Recovery Centre on the Gold Coast is seeking a compassionate Case Worker to support participants on their recovery journey through case management, group facilitation and education.

You will conduct assessments, referrals and support planning, facilitate educational groups, and build strong partnerships with service providers to ensure safe, inclusive care and continuous quality improvement.

Qualifications

• Diploma qualification (minimum) in Community Services, AOD, Mental Health, or related discipline.
• Experience working with people impacted by alcohol and other drug use, gambling and/or mental health challenges.
• Knowledge of community services, health, AOD or recovery-based service delivery.
• Experience working with Aboriginal and Torres Strait Islander peoples.
• Experience supporting people from diverse cultural, religious and linguistic backgrounds.
• Strong relationship-building and stakeholder engagement skills.
• Current Australian Driver's Licence.

Responsibilities

• Deliver case management and recovery-focused interventions.
• Conduct assessments, referrals, and participant support planning.
• Facilitate educational and therapeutic group programs.
• Support participants through their recovery journey in a safe and inclusive environment.
• Build strong partnerships with internal and external support services.
• Contribute to a culture of continuous improvement and high-quality service delivery.

Skills

Empathy

Professionalism

Relationship-building

Stakeholder Engagement

Driver's Licence

Education

Diploma (minimum) in Community Services / AOD / Mental Health / Social Services

Job description

The Salvation Army’s Fairhaven Recovery Centre on the Gold Coast is seeking a compassionate Case Worker to support participants on their recovery journey through case management, group facilitation and education.

You will conduct assessments, referrals and support planning, facilitate educational groups, and build strong partnerships with service providers to ensure safe, inclusive care and continuous quality improvement.