Recover at Work Coordinator

Anglicare Sydney; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging

Ongoing professional development

Employee discounts

EAP and Fitness Passport

Job summary

Anglicare Sydney is seeking a permanent full-time Recover at Work Coordinator to support employees through injury and illness, coordinating recovery-at-work plans and managing workers' compensation across a diverse workforce.

Reporting to the Recover at Work Manager, you will collaborate with managers, insurers, rehabilitation providers and HR to deliver timely return-to-work outcomes and ensure compliance with relevant legislation, while benefiting from flexible options and ongoing professional

Qualifications

• Experience in workers' compensation, injury management, return-to-work or rehabilitation coordination.
• Sound understanding of workers' compensation legislation and injury management practices.
• Experience managing multiple cases in a high-volume environment.
• Strong stakeholder engagement and relationship management skills.
• Excellent organisational, communication and problem-solving abilities.
• Current driver's licence.

Responsibilities

• Coordinate and manage workers' compensation and injury management cases from notification through to resolution.
• Develop and monitor recovery-at-work plans and suitable duties programs.
• Partner with managers, employees and external stakeholders to achieve safe and sustainable return-to-work outcomes.
• Manage workers' compensation payment calculations and payroll-related activities.
• Ensure compliance with workers' compensation legislation and reporting obligations.
• Support non-work-related injury and illness management processes.
• Contribute to reporting, audits, continuous improvement initiatives and workforce wellbeing programs.

Skills

Injury management

Workers' compensation

Return to work

Stakeholder engagement

Organisational skills

Communication

Driver's licence

Education

Allied Health qualifications

Return to Work Coordinator certification

Tools

Solv Injury system

Job description

At Anglicare Sydney, we have been serving people, enriching lives and strengthening communities for more than 170 years. As one of Australia's largest Christian organisations, we support thousands of older people, families, children and individuals through aged care, community services, housing and community services programs.

Permanent full-time Recover at Work Coordinator to join our dynamic Health, Safety & Wellbeing team. This role plays a critical part in supporting employees through work-related and non-work-related injuries and illnesses, helping them safely recover and return to work while delivering positive outcomes for our people and the organisation.

Your opportunity

Reporting to the Recover at Work Manager, you will provide end-to-end injury management and workers' compensation support across a diverse and complex workforce.

Working closely with employees, leaders, insurers, rehabilitation providers, HR and medical professionals, you'll coordinate recovery-at-work plans, suitable duties programs and workers' compensation claims management activities.

This is a varied and fast-paced role where no two days are the same. You'll manage a broad range of cases, from straightforward physical injuries through to more complex psychological and long-term recovery matters.

With integrity and resilience, you will:

• Coordinate and manage workers' compensation and injury management cases from notification through to resolution.
• Develop and monitor recovery-at-work plans and suitable duties programs.
• Partner with managers, employees and external stakeholders to achieve safe and sustainable return-to-work outcomes.
• Manage workers' compensation payment calculations and payroll-related activities.
• Ensure compliance with workers' compensation legislation and reporting obligations.
• Support non-work-related injury and illness management processes.
• Contribute to reporting, audits, continuous improvement initiatives and workforce wellbeing programs.

What you'll bring

You are an organised and relationship-focused injury management professional who thrives in a fast-paced environment. You enjoy partnering with stakeholders, solving problems and helping people achieve positive recovery outcomes.

What's required:

• Experience in workers' compensation, injury management, return-to-work or rehabilitation coordination.
• Sound understanding of workers' compensation legislation and injury management practices.
• Experience managing multiple cases within a high-volume environment.
• Strong stakeholder engagement and relationship management skills.
• Excellent organisational, communication and problem-solving abilities.
• Current driver's licence.

What's preferred:

• Return to Work Coordinator certification.
• Allied Health qualifications or experience.
• Experience working for an insurer, rehabilitation provider, broker or employer-side injury management team.
• Experience managing workers' compensation payments and payroll-related processes.
• Exposure to Solv Injury or similar injury management systems.

For 170 years Anglicare has been serving those in need - providing care to older people and services to the vulnerable. With our recent acquisition of Infinite Care and Autumn Aged Care, today we employ 9,500 staff and are blessed to serve alongside 1,500 volunteers. We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you'll get the stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to support work-life balance
• Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
• Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program (EAP) and Fitness Passport with discounts to over 800 gyms for you and your family

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.