Records Officer

Victoria Police - Public Service Positions; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Victoria Police - Public Service Positions in Melbourne's western suburbs is seeking a Records Officer, Archive Services, to preserve, manage and provide access to both historical and operational records. You will support frontline policing, FOI requests and organisational accountability with secure handling of physical archives.

Based at the VPASC, the role offers work with significant paper-based archival collections and the chance to develop specialist skills in archives, information

Qualifications

• Strong organisational skills and exceptional attention to detail.
• Ability to analyse information, conduct searches and solve problems.
• Excellent communication and customer service skills.
• Experience with records, information, archives, databases or similar systems.

Responsibilities

• Receive, store, relocate and preserve records within secure archive facilities.
• Search for, retrieve and process requests for physical records and archived files.
• Manage and track records using corporate information management systems.
• Catalogue and index archival collections to improve accessibility and discoverability.
• Provide records management advice and support to Victoria Police employees.
• Support operational, business, legal and historical information requests.
• Digitise records and contribute to improving access to information across the organisation.

Skills

Organisational skills

Information search

Customer service

Records management

Tools

Records management systems

Job description

Victoria Police - Public Service Positions – Melbourne Western Suburbs VIC

1d ago , from Victoria Police - Public Service Positions

Are you highly organised, enjoy solving problems, and take pride in finding the right information when it's needed most? Join the Victorian Police Archive Services Centre (VPASC) and play a vital role in supporting policing operations across Victoria.

As a Records Officer, Archive Services, you'll be part of a small, dedicated team responsible for preserving, managing and providing access to Victoria Police's historical and operational records. Your work will directly support frontline policing, legal processes, Freedom of Information requests, and organisational accountability by ensuring critical information can be located quickly, accurately and securely.

Based at the Victorian Police Archive Services Centre in Melbourne's western suburbs, this role offers a unique opportunity to work with significant paper based archival collections with the opportunity to develop specialist skills in archives, information management, records management and research.

Reporting to the VPASC Team Leader, you will deliver high-quality records services to employees across Victoria Police. Every day brings something different, from transferring shelving, and retrieving records to searching historical archives and solving complex information requests and managing physical one of the state's largest physical record collections.

This is more than a records role. It's an opportunity to:

• Contribute to a vital service that supports policing and public accountability.
• Develop specialised skills in archives, records and information management.
• Work with unique historical and operational records collections.
• Join a supportive and collaborative team environment.
• Build a career within a large and diverse organisation.

Enjoy a unique role that combines research, customer service, information management and physical archive work.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

In this varied and hands-on role, you will:

• Receive, store, relocate and preserve records within secure archive facilities.
• Search for, retrieve and process requests for physical records and archived files.
• Manage and track records using corporate information management systems.
• Cat alogue and index archival collections to improve accessibility and discoverability.
• Provide records management advice and support to Victoria Police employees.
• Support operational, business, legal and historical information requests.
• Digitise records and contribute to improving access to information across the organisation.

About You:

We're looking for someone who is curious, organised and customer-focused, with a genuine interest in information, records or archives.

You will bring:

• Strong organisational skills and exceptional attention to detail.
• The ability to analyse information, conduct searches and solve problems.
• Excellent communication and customer service skills.
• Experience working with records, information, archives, databases or similar systems, or a genuine interest in developing expertise in these areas.
• The ability to manage competing priorities while maintaining accuracy.
• A collaborative approach and commitment to delivering high-quality outcomes.

Most importantly, you'll enjoy working in a role where accuracy matters, information is valuable, and your contribution helps others access the records they need, when they need them.

Further Information:

• This position is located in the outer western metropolitan suburbs.
• The role involves working within an archive repository environment and requires the safe manual handling of files and archival boxes. Applicants must be able to lift and move boxes weighing approximately 2 to 4 kilograms and safely operate platform ladders and manual handling equipment.
• Current Victorian Driver Licence is required for the pickup and delivery of records.
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Your application must include:

• Resume
• Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email **************@police.vic.gov.au or on (03) 8335 6***.

About Us:

Victoria Police have a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an inf ormed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”