Records Officer

Armidale Regional Council; Armidale; On-site; AUD 54,000 - 67,000; Full time

Benefits offered by this job

Salary + 12% superannuation

Permanent FT; nine-day fortnight

Collaborative team environment

Career development in records

Work across council teams

Job summary

Armidale Regional Council is seeking a Records Officer to provide professional records management support across the organisation. You’ll register, maintain and retrieve electronic and hardcopy records, process incoming and outgoing correspondence, and ensure information is managed securely and in line with legislative requirements.

You’ll help staff use the electronic records management system, assist with digitisation and disposal, and work across teams to continually improve information

Qualifications

• Strong attention to detail and organisational skills.
• Excellent customer service and communication skills.
• Familiar with electronic records systems and managing records.
• Understanding of privacy, confidentiality and information security.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Register, maintain and retrieve electronic and hardcopy records.
• Process incoming and outgoing correspondence.
• Ensure information is managed securely and in line with legislation.
• Support staff using the electronic records management system.
• Assist digitisation and disposal activities.
• Collaborate across teams to improve information management.

Skills

Attention to detail

Customer service

Electronic records

Privacy & information security

Workload prioritisation

Team collaboration

Education

Certificate III in Business (Recordkeeping)

Records management experience

Job description

About the role -

As our Records Officer, you’ll provide professional records management support across Council. You’ll be responsible for registering, maintaining and retrieving electronic and hardcopy records, processing incoming and outgoing correspondence, and ensuring information is managed securely and in line with legislative requirements.

You’ll also support staff using Council’s electronic records management system, assist with digitisation and disposal activities, and work closely with teams across the organisation to continually improve the way we manage information.

What you’ll bring -

We’re looking for someone who is organised, reliable and enjoys being part of a collaborative team. You’ll bring:

• Strong attention to detail and organisational skills
• Excellent customer service and communication skills
• Confidence working with electronic systems and managing records
• An understanding of privacy, confidentiality and information security
• The ability to prioritise your workload and meet deadlines
• A positive approach to teamwork and continuous improvement.

A Certificate III in Business (Recordkeeping) and/or relevant records management experience will be highly regarded.

What You'll Get

• Salary of $1,335.81 per week (35-hour week) plus 12% superannuation.
• Permanent full-time employment and a nine-day fortnight.
• A welcoming and collaborative team environment with opportunities to learn, develop and expand your records management skills.
• The chance to contribute to better systems, processes and information management across Council.

To help us get to know you beyond your resume. As part of your application, you will be asked the following:

• What would you bring to the ARC team, and why are you a good fit for this role?
• What skills, experience or personal qualities set you apart from other applicants?
• How does this role align with your longer-term career goals?

Video response (maximum 3 minutes)

• Tell us a little about yourself.
• How do you make sure your work is accurate and nothing gets missed?
• How would you handle confidential or sensitive information?

For a confidential discussion, call Kirsten Bell, Records Team Leader on 02 6770 3***.