Receptionist - Sessional Consulting Suites

St John of God Health Care; Geelong; On-site; AUD 62,000 - 64,000; Part time

Benefits offered by this job

Salary packaging up to $18,550

Flexible work options

Employee discount on hospital services

Well-being programs

Job summary

St John of God Geelong Hospital is seeking a reliable, welcoming Medical Receptionist to join our Consulting Suites team. This part-time role offers 22.5 hours per week across Monday, Tuesday and Wednesday, 9:00am to 5:00pm with flexibility for the right candidate.

You will support consultants and ensure a smooth outpatient service in a busy medical environment. You will have medical reception experience, strong customer service, and the ability to prioritise tasks in a team.

Qualifications

• Experience in a Medical Receptionist role, preferably in Specialists’ rooms.
• Strong customer service, communication and organisational skills.
• Ability to prioritise and work within a team.

Responsibilities

• Coordinate patient appointments and respond to inquiries.
• Provide high-quality administrative support to patients, consultants and staff.
• Manage accounts, invoicing and receipting, and related medical reception duties.

Skills

Medical receptionist experience

Customer service

Organisational skills

Teamwork

Tools

MS Office

Job description

St John of God Geelong Hospital St John of God Hospital Geelong is a 253 bed hospital and is recognised as the leading provider of private health care in the Barwon and South-Western region. The hospital provides a range of services including an emergency department, day surgery, medical, surgical and maternity services, along with a 24 hour critical care unit and Cath Lab services.

About The Role

We are seeking a reliable, professional, and welcoming Receptionist to join our busy Consulting Suites team. This part-time opportunity offers 22.5 hours per week across three days (Monday, Tuesday and Wednesday), working 9:00am to 5:00pm, with some flexibility to negotiate hours for the successful candidate. Working within a specialist medical environment, you will play an important role in creating a positive experience for patients while supporting consultants and contributing to the smooth delivery of private outpatient services.

As the first point of contact for our Consulting Suites, you will provide exceptional customer service and high-quality administrative support to patients, consultants, and key stakeholders. Your responsibilities will include coordinating appointments, responding to patient enquiries, managing accounts, processing invoicing and receipting, and undertaking a range of medical reception and administrative duties. This is an excellent opportunity for a motivated and customer-focused professional who thrives in a fast-paced environment and is passionate about delivering outstanding patient care and service.

Your Skills And Experience

You will have experience in a Medical Receptionist role preferably Specialists’ rooms and ability to prioritise work requirements and work within a team environment.

To succeed you will have a high level of computer proficiency, attention to detail and accuracy, excellent customer service, communication and organisational skills and be able to prioritise work

requirements and work productively within a team environment.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $61978 to $63760 per annum, plus 12% superannuation
• Permanent part time, upto 45hours a fornight.
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  • Novated leasing
  • work related expenses
  • self-education and
  • additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Dynamic multidisciplinary team

For enquiries contact Luise Vaccarello- Practice Manager, on [phone]

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.