Medical Receptionist - Casual

St John of God Health Care; Melbourne; On-site; AUD 55,000 - 56,000; Part time

Benefits offered by this job

Casual role

Flexible shifts

12% superannuation

Salary packaging

Professional development

Employee discounts

Job summary

St John of God Langmore Centre in Berwick is seeking a Medical Receptionist on a casual basis to support inpatient and outpatient services. You will provide front-of-house reception, switchboard, and admin duties, greet patients, process referrals, book appointments, and work as part of a flexible team.

Shifts are Monday to Friday 8:00am–6:00pm with variation based on needs; no regular weekend or public holiday work.

Qualifications

• Ability to prioritise tasks and manage workload effectively with strong time management skills.
• Experience as a Medical Receptionist, preferably in specialists’ rooms.
• Maintain a high level of professionalism and confidentiality.

Responsibilities

• General Medical Receptionist duties and new patient coordination
• Booking appointments
• Invoicing and receipting of accounts
• Medical billing with health funds, bank reconciliation, and Medicare preferred
• Maintain patient confidentiality at all times

Skills

Time management

Communication skills

Confidentiality

Professionalism

Job description

St John of God Langmore Centre is a 60-bed inpatient and outpatient private mental health facility located in Berwick. The centre provides a wide range of mental health services including inpatient, day program and psychiatry outpatient consulting clinic.

Your Role

We are looking for a Medical Receptionist to join our Consulting Suites at St John of God Langmore Centre on a casual basis, supporting both inpatient and outpatient services.

This casual role offers flexibility, with shifts rostered Monday to Friday within the Consulting Suites' operating hours of 8:00am to 6:00pm. Shift lengths and days of work will vary based on operational requirements. There is no regular weekend or public holiday work required.

You will provide the primary front-of-house support for the Consulting Suites, delivering high-quality reception, switchboard, and administrative services to Consultants, Patients, and stakeholders. You will meet and greet patients, process referrals, book appointments, and undertake general administrative duties while working as part of a supportive and collaborative team that values flexibility, role rotation, and day-to-day variety.

Key responsibilities

• General Medical Receptionist duties and new patient coordination
• Booking appointments
• Invoicing and receipting of accounts
• Medical billing with health funds, bank reconciliation, and Medicare preferred
• Maintain patient confidentiality at all times

Your skills and experience

You will have the ability to prioritise tasks and manage workload effectively using strong time management skills, along with excellent communication abilities. You will also demonstrate a capacity to learn and implement new skills and knowledge quickly and accurately.

You will have experience in a Medical Receptionist role, preferably in Specialists’ rooms and the ability to maintain a high level of professionalism and confidentiality.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We will offer you

• Salary $39.88 - $41.00 AUD per hour (casual loading included) plus 12% superannuation
• As a casual employee, you can salary package a percentage of your earnings each pay period
• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Innovative Professional Development opportunities
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

For enquiries contact Julie Gould, Consulting Suites Manager, on (03) 8784 5***.

If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.