Receptionist - Senior School

Canberra Grammar School; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

13.5% superannuation

Professional development funding

Salary packaging

Onsite health clinic

Parental leave

School fee concessions

Barista coffee

Job summary

Canberra Grammar School is seeking a friendly Senior School Receptionist for the Red Hill campus (Years 7–12). You will greet students and families, manage calls, sign in visitors and contractors, and provide a confidential, professional front-office service.

The role requires business administration or related experience, strong MS Office skills, and knowledge of school information systems. A calm, discreet manner and multitasking ability are essential.

Qualifications

• Qualification in business administration or related field, or equivalent reception experience.
• Experience in reception or customer service with diverse stakeholders.
• Excellent attention to detail and organisation; able to multitask.
• Advanced Microsoft Office skills and familiarity with databases or school information systems.
• Clear written and spoken English with strong interpersonal skills.
• Calm, welcoming manner and ability to relate to students and families.
• Experience in a school reception or front office and visitor management.
• Knowledge of emergency procedures (warden role) and child-safe practices.
• Awareness of ACT Working with Vulnerable People and police checks.

Responsibilities

• Greet students, families, staff and visitors in person and by phone.
• Sign in visitors and contractors and manage sign-out.
• Answer and direct calls for the Senior School (Years 7–12).
• Provide a confidential, efficient and professional service at all times.

Skills

Reception experience

Customer service

Microsoft Office

Interpersonal skills

Attention to detail

English skills

Discretion

School systems

Visitor management

Emergency procedures

Child safety

Education

Business administration qualification

Tools

Visitor management system

Databases

School information systems

Job description

• Bring your people skills and attention to detail to ameaningful role
• Join a welcoming school community at our Red Hillcampus
• Full-time and part-time opportunities available, commencing2027

About the Role

The Senior School Receptionist is the first point of contact for the Senior School, Years 7 to 12, at the Red Hill campus. The rolewelcomes members of the School community and visitors in person andon the telephone, signs visitors and contractors in and out, andanswers and directs the School’s calls. It gives a friendly,efficient, confidential and professional service at all times.

About You

• Know and follow the Senior School emergency procedures, andtake part in every drill.
• Hold a qualification in business administration or arelated field, or equivalent experience in a reception or frontoffice role.
• Demonstrated experience in reception or customer service,dealing with a diverse range of people in a friendly andcourteous manner.
• Excellent attention to detail and organisational skill,with the ability to manage several tasks at once and to workindependently.
• Advanced skill in Microsoft Office, and experience with, oraptitude for, databases and school information systems.
• Clear written and spoken English, with strong interpersonalskills and the ability to relate to people across theSchool.
• A welcoming, calm and positive manner that makes studentsand families feel safe, with discretion in handlingconfidential information.
• Experience in a school reception or front office.
• Experience with a visitor management system.
• Experience in emergency procedures, such as a wardenrole.
• Familiarity with child safe practice in schools.

All team members at CGS are required to have:

• A valid ACT Working with Vulnerable People Card
• A current National Police Check
• Full working rights within Australia.

Benefits for you

As a CGS team member, you have access to a range of additionalbenefits, including:

• A competitive salary and superannuation of 13.5% (forpermanent team members)
• Employee awards program and generous professionaldevelopment funding
• Attractive salary packaging arrangements
• Complimentary daily barista-made coffee
• Delicious daily morning tea and discounted lunches
• Access to the onsite health clinic
• 24/7 access to our Employee Assistance Program
• 14 weeks of paid parental leave
• School fee concessions (for permanent team members)

Working at CGS

We aim to provide a vibrant and rewarding workplace thatshowcases your skills with a strong commitment to your professionallearning. Working at Canberra Grammar School you will join acommunity committed to delivering the highest standard ofeducation, inspiring students to achieve personal excellence withina warm and inclusive environment.

We are continuously growing our CGS community with people whoare passionate and energetic in their profession and who placestudent learning and well-being at the forefront of all theydo.

Canberra Grammar School is committed to safeguarding andpromoting the welfare of children. All applicants will undergochild safety screening and recruitment checks in accordance withour Child Safe policies.

Applications will be assessed as they are received, andthe vacancy may close prior to the advertised closing date if asuitable candidate is identified.