RECEPTIONIST REQUIRED

Alive Skin & Medical Centre; Gold Coast City; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Casual employment

Flexible scheduling

Job summary

Alive Skin & Medical Centre is seeking a casual Receptionist to be the first point of contact for clients and patients at our Burleigh Heads clinic in QLD. You will answer calls, schedule appointments, register patients and handle payments with warmth and discretion.

Join a welcoming team and contribute to smooth clinic operations while maintaining confidentiality and delivering excellent customer service in a busy healthcare setting.

Qualifications

• Experience as receptionist or customer-facing role.
• Strong communication skills, both written and verbal.
• Ability to multitask in a busy clinic.

Responsibilities

• Greeting and welcoming patients and clients on arrival.
• Answering and directing telephone enquiries to staff.
• Scheduling appointments and managing the booking system.
• Processing patient registrations and updating records.
• Handling reception desk duties including mail, filing and admin tasks.
• Processing payments and managing cash or electronic transactions.
• Maintaining confidentiality and privacy of patient data.
• Providing information to patients regarding services and policies.
• Supporting medical and administrative staff with general office duties.

Skills

Excellent communication

Organisational skills

Multitask and prioritise

Scheduling systems

MS Office

Confidentiality

Casual work availability

Tools

Microsoft Office

Scheduling software

Job description

Alive Skin & Medical Centre – Burleigh Heads QLD

Alive Skin & Medical Centre is seeking a Receptionist to join our welcoming team on a casual basis. This is an excellent opportunity to be the first point of contact for our valued clients and patients at our clinic located in Burleigh Heads, QLD. As a key member of our administration team, you will play an essential role in creating a positive first impression and ensuring smooth operations across our practice. Your professionalism, warmth and organisational skills will directly contribute to the overall experience of our clients and the efficiency of our medical centre.

Key responsibilities

• Greeting and welcoming patients and clients in a professional and friendly manner upon arrival
• Answering and directing telephone enquiries to appropriate staff members
• Scheduling appointments and managing the booking system efficiently
• Processing patient registrations and updating client records accurately
• Handling reception desk duties including mail distribution, filing and general administrative tasks
• Processing payments and managing cash or electronic transactions
• Maintaining confidentiality and compliance with privacy regulations at all times
• Providing information to patients regarding services, procedures and centre policies
• Supporting medical and administrative staff with general office duties as required

What we're looking for

• Proven experience as a receptionist or similar customer-facing
• Excellent communication skills, both written and verbal, with a professional and courteous manner
• Strong organisational abilities and attention to detail
• Proficiency with appointment scheduling systems and general office software
• Ability to multitask and prioritise effectively in a busy environment
• Basic computer literacy and familiarity with Microsoft Office or similar applications
• Knowledge of medical centre operations or healthcare settings is desirable but not essential
• A commitment to maintaining confidentiality and patient privacy
• Flexibility and reliability, with the ability to work casually as required

What we offer

Alive Skin & Medical Centre values our team members and offers a positive and supportive working environment. We provide casual employment with flexible scheduling to suit your availability. You will be part of a professional, welcoming clinic that prioritises both client satisfaction and staff wellbeing. The role offers the opportunity to work in a modern medical setting and develop your skills in a healthcare environment. We encourage applications from individuals seeking casual work and value the diverse backgrounds our team brings to the centre.

About us

Alive Skin & Medical Centre is a dedicated healthcare facility located in Burleigh Heads, providing comprehensive skin and medical services to our community. Our mission is to deliver high-quality, professional care in a welcoming and supportive environment. We are committed to offering our patients access to expert medical services combined with exceptional customer care. Our team is passionate about helping clients feel comfortable, informed and valued during their time with us.

contact Email: *********@aliveskinmedical.com.au