Medical Receptionist

Partnered Health; Dural; Hybrid; AUD 39,000 - 44,000; Part time

Benefits offered by this job

Novated Leasing

Practice Manager Support

Employee Assistance

Engagement surveys

Referral program

Diversity & inclusion

Job summary

Partnered Health Medical Centres is seeking a Casual Medical Receptionist for Dural Medical Centre. You will serve as the first point of contact, greeting patients and supporting clinicians, while handling calls, bookings, and billing.

A comprehensive training program starts on commencement with ongoing guidance from the Practice Manager. Applicants should have prior medical administration or reception experience, strong communication skills, and be available Monday, Tuesday and Saturday, with

Qualifications

• Medical administration or reception experience preferred.
• Able to work Mondays, Tuesdays and Saturdays; available for extra shifts.
• Proficient with computers and healthcare portals (e.g., PRODA, MyMedicare, Cubiko, Tyro).
• Excellent verbal and written communication; strong customer service.
• Ability to multi-task with high attention to detail.

Responsibilities

• Greet patients and support doctors and nurses.
• Answer phone calls, triage inquiries and book appointments.
• Manage billing and perform general administrative tasks.

Job description

Medical Receptionist| Casual | Dural Medical Centre

Dural Medical Centre is part of Partnered Health Medical Centres, one of Australia'sleading primary healthcare providers with over 60 clinics located throughout metropolitan and regional areas. With a long history of serving local communities, our dedicated team of doctors, nurses, and support staff is genuinely passionate about patient health and well-being. We work hard to deliver the highest standard of healthcare to individuals and families alike.

We are seeking a Casual Medical Receptionist who aligns with our core values. The ideal candidate will focus on delivering a high-quality experience for our patients from the moment they arrive until they leave, making a lasting, positive, and professional impression.

About the Role

In this role, you will be the face of the clinic. Your responsibilities will include greeting patients, supporting our doctors and nurses, answering phone calls, triaging inquiries, booking appointments, managing billing, and handling general administrative tasks.

To ensure your success, you will receive a comprehensive training program upon commencement. This includes a full clinic orientation and induction, online compliance training, and ongoing support from your Practice Manager and colleagues. We are committed to providing you with the necessary skills and training to deliver consistent, quality patient service.

What We Need from You

• Experience: Previous medical administration or reception experience is highly regarded.
• Availability: Must be available to work Mondays, Tuesdays, and Saturdays, with a willingness to cover extra shifts if needed (potential additional shifts on Wednesdays, Thursdays, or Fridays).
• Technical Skills: Intermediate computer proficiency, with a willingness to learn healthcare software and portals (e.g., PRODA, MyMedicare, Cubiko, Tyro, etc.).
• Communication: Excellent verbal and written communication skills, exceptional customer service standards, and strong cultural sensitivity.
• Core Competencies: The ability to multi-task, prioritise workloads under pressure, and maintain exceptional attention to detail and accuracy.
• Personal Development - expand your experience and knowledge with our in-house online learning platform
• Novated Leasing
• Ongoing support from your Practice Manager
• Employee Assistance
• Program Engagement surveys - we listen to you, as a team member and take action on the issues that matter to you
• Candidate Referral Program - incentivized through recognition and reward for staff who refer high calibre candidates
• Diverse and inclusive workforce that reflects the diverse community in which we operate in

About us:

Partnered Health Medical Centres is part of Partnered Health. The group is made up of a number of established businesses that have been delivering health services to more than five million people over the last 25 years including Partnered Health Medical Centres, Fuel Your Life Dietitians, Northcare Physio, Jobfit Health Group, Baseline Onsite and New View Psychology.

Aboriginal and Torres Strait Islander people are encouraged to apply.
In alignment with the Australian Immunisation Guidelines Australian immunisation handbook (Royal College of General Practice Standards (RACGP) and our commitment to workplace health and safety and patient safety, we strongly recommend that all applicants are up to date with their vaccinations and able to provide evidence of their immunisation status prior to employment. Applicants who are well-regarded will typically demonstrate compliance with these guidelines as part of their commitment to workplace health and safety and demonstrating care and protection of the patients visiting our facilities.

Please note that only suitable candidates will be contacted
Discover a new level of career fulfilment with Partnered Health Medical Centres.