Receptionist/Operations Assistant

Thomson Geer; Canberra; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Pro bono opportunities

Flexible working

Parental leave

Vaccinations and skin checks annually

Study assistance

Employee assistance program

Corporate discounts

Social activities

Job summary

Thomsons Canberra office is seeking a Receptionist/Operations Assistant to join the national Reception & Operations Team on a full-time basis. This role is dynamic and varied, involving client and staff interactions at all levels within the firm.

You will answer Canberra calls on an ARC Cisco system, greet clients, book meeting rooms, assist with events, manage mail and couriers, and provide IT/facilities support in a collaborative, client-focused environment.

Qualifications

• Strong written and verbal communications skills.
• Professional demeanour with a positive 'can do' attitude.
• Enthusiastic and energetic team player.
• Reliable and proactive with the ability to prioritise workload.
• Basic computer skills and readiness to support multiple tasks.

Responsibilities

• Answering and allocating Canberra calls; assist overflow national calls on ARC Cisco system.
• Professionally greet clients on a daily basis.
• Book and prepare meeting rooms for client meetings.
• Meeting room and event setup assistance.
• Maintain and update various spreadsheets.
• Maintain and order catering, stationery and kitchen supplies.
• Assist with food, coffee and other beverages.
• Distribute incoming deliveries.
• Provide administrative support to the team.
• Sort and distribute mail; internal mail rounds.
• Photocopying, scanning and other document tasks (binding/collating).
• Outside clerk rounds; building management liaison.
• Assist with IT hardware setup and maintenance.
• Organise couriers.

Skills

Communication skills

Team player

Customer service

Proactive

Tools

ARC Cisco

Job description

Our Canberra office is currently seeking a Receptionist/Operations Assistant to join our national Reception & Operations Team on a full-time basis.

Thomsons is a leading national law firm with offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and Canberra. The firm has approximately 900 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their success is our priority. This focus on client value is a key reason for our success. At Thomsons, we are looking for candidates who are client focused, commercially minded, and who work well in a team environment.

The role

Our Canberra office is currently seeking a Receptionist/Operations Assistant to join our national Reception & Operations Team on a full-time basis. This will be a dynamic, active and varied position dealing with both our clients and people at all levels within the firm.

The role will involve responsibilities in:

• Answering and allocating Canberra calls, while assisting with overflow national calls on an ARC Cisco system.
• Professional meet and greet of clients on a daily basis;
• Booking and preparing meeting rooms for client meetings;
• Meeting room and assisting with event set-up;
• Maintaining and updating various spreadsheets;
• Maintaining and ordering catering, stationery and kitchen supplies;
• Assisting with food, coffee and other beverage preparation;
• Distribution of incoming deliveries;
• Administrative support to team
• Mail - sorting and distributing incoming & outgoing mail and internal mail rounds
• Photocopying, scanning and other tasks, such as binding and collating documents
• Outside clerk rounds
• Building management liaison - including maintenance requests and general facilities management tasks
• Organising couriers
• Assisting the information technology support team with IT hardware set up and maintenance

We are looking for a candidate who has strong written and verbal communications skills, a happy and professional demeanour with a positive 'can do' attitude, someone who is an enthusiastic and energetic team player. You will be likeable, personable and an energy creator. The role will require you to be reliable and proactive, to have basic computer skills and have the ability to effectively prioritise your workload.

Life at Thomsons

As a leading national firm, we offer an opportunity to work with a strong and established client base, genuine growth trajectories, and a variety of benefits including: interesting and challenging pro bono opportunities, flexible working, generous parental leave, flu vaccinations and skin checks annually, study assistance, sophisticated employee assistance program, corporate discounts, variety of social activities including EOFY and end of year functions, sporting teams and much more.

We have a collaborative approach to all we do, based fundamentally on openness, transparency, respect and accountability, so that our team is taken care and we get the best outcomes for our clients.