Receptionist & Office Coordinator - Arden Homes

NEX Building Group Pty Ltd; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Income protection insurance

Purchased leave

Parental leave

Gym discounts

AIA Vitality

Job summary

Arden Homes, part of the NEX Building Group, seeks an Reception and Office Coordinator to deliver a professional front-of-house experience and oversee day-to-day reception, office operations and administrative support.

You will report to the Operations Manager, coordinate meetings, manage calls and mail, and ensure the workplace is well-presented. A strong service orientation and team spirit will help you thrive in our busy environment.

Qualifications

• Previous experience in reception, administration, office coordination, or customer service.
• Excellent communication and interpersonal skills with a professional approach.
• Strong organisational skills with ability to manage multiple priorities.
• Attention to detail and ability to handle confidential information.

Responsibilities

• Deliver a professional and welcoming front of house experience for visitors and callers.
• Manage incoming phone calls, enquiries, messages, mail, couriers, and deliveries.
• Coordinate meeting rooms and ensure office spaces are presented and organised.
• Maintain office supplies, stationery, groceries, and kitchen amenities.
• Support office facilities and liaise with contractors to resolve maintenance issues.
• Provide administrative support across teams and assist with event coordination and executive administration.

Skills

Reception experience

Administration

Office coordination

Customer service

Tools

Microsoft Office

Job description

Reception and Office Coordinator

• Be part of Victorias Award-winning builder delivering a better future
• Deliver a professional and welcoming front of house experience as the face of Arden Homes
• Discounts on gyms, home appliances, energy, health insurance and more!

Arden Homes was established in 2010 and has built a reputation as being Victoria’s award-winning builder. Our homes have won some of the most prestigious awards from industry bodies and associations across Australia including the most demanding design categories. We create individual, innovative, and intelligent homes that stand out from the crowd and stand the test of time.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits

We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia’s leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that’s why we offer a bundle of benefits:

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity:

You will be a valued member of the Arden Homes Operations team and report to the Operations Manager. The key focus of this role is to is to provide exceptional front-of-house service while ensuring the efficient day-to-day coordination of reception, office operations, and administrative support activities. More specifically, you will:

• Deliver a professional and welcoming front of house experience for visitors and callers
• Manage incoming phone calls, enquiries, messages, mail, couriers, and deliveries
• Coordinate meeting rooms and ensure office spaces are well-presented and organised
• Maintain office supplies, stationery, groceries, and kitchen amenities
• Support office facilities and liaise with contractors to resolve maintenance issues
• Provide administrative support to various teams across the business
• Assist with event coordination and executive administration support as required

About you:

You will share a passion for our purpose and be aligned to our core values; better together, be accountable, people matter and think bigger. In addition, you will have:

• Previous experience in reception, administration, office coordination, or customer service
• Exceptional communication and interpersonal skills with a friendly, professional approach
• Strong organisational skills with the ability to manage multiple priorities
• High attention to detail and the ability to handle confidential information with discretion
• Proficient in Microsoft Office and comfortable learning new systems
• A positive, adaptable team player who takes initiative and enjoys contributing to a great workplace culture

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don’t feel you tick every box, we encourage you to still apply. We’d love to have a chat with you about your career goals.

Interested?

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.