Receptionist | M6 Stage 1

Cpb; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration

Employee benefits

Professional development

Safe workplace culture

Job summary

CPB Contractors is seeking a professional Receptionist for the M6 Stage 1 project in Sydney. You will be the first point of contact for visitors and stakeholders, providing exemplary front‑of‑house service and supporting daily administrative operations on site.

The role requires 3–5 years' experience in a receptionist or similar position, with strong MS Office skills and an emphasis on confidentiality and stakeholder engagement. On‑site work is expected within the project environment.

Qualifications

• Certificate III/IV in Business Administration is desirable.
• 3–5 years' experience in receptionist/front office/administrative support or customer service.
• Experience in construction, engineering, infrastructure, or corporate environments is highly regarded.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint) is essential.

Responsibilities

• Greet and welcome visitors, clients, subcontractors, suppliers and project personnel.
• Manage incoming calls, emails and enquiries and route appropriately.
• Maintain reception and common areas to ensure a professional environment.
• Coordinate visitor access, site inductions and security requirements.
• Handle mail, courier deliveries and project correspondence.

Skills

Communication skills

Customer service

Organisational skills

Attention to detail

Confidentiality

Stakeholder engagement

Teamwork

Education

Certificate III or IV in Business Administration

Tools

Microsoft Office Suite

Job description

Receptionist M6 Stage 1 – CPB Contractors

CPB Contractors is a leading international construction contractor and a member of the CIMIC Group. We combine the strength and scale of a major contractor with the agility and commitment needed to deliver some of Australia's most significant infrastructure projects.

The M6 Stage 1 Project is a major road infrastructure development that will provide a crucial motorway connection in Sydney, improving network efficiency, reducing congestion, and enhancing connectivity across the region. As construction progresses, we are seeking talented professionals to join our project team and contribute to the successful delivery of this landmark project.

We are currently seeking a professional and customer‑focused Receptionist to be the first point of contact for visitors, clients, and project stakeholders on the M6 Stage 1 Project. This role is responsible for providing exceptional front‑of‑house services while supporting the day‑to‑day administrative operations of the project team.

Responsibilities

• Greeting and welcoming visitors, clients, subcontractors, suppliers, and project personnel in a professional and friendly manner.
• Managing incoming telephone calls, emails, and enquiries, ensuring they are directed appropriately and responded to in a timely manner.
• Maintaining reception and common areas to ensure a professional and organised workplace environment.
• Coordinating visitor access, site inductions, security requirements, and visitor records in accordance with project procedures.
• Receiving, sorting, and distributing incoming mail, courier deliveries, and project correspondence.
• Assisting with meeting room bookings, visitor logistics, and catering arrangements for meetings and events.
• Supporting the preparation, formatting, and distribution of project documentation and correspondence.
• Maintaining office supplies, stationery inventories, and coordinating orders as required.
• Assisting with travel bookings, accommodation arrangements, and administrative support for project personnel.
• Supporting onboarding activities for new employees and visitors where required.
• Maintaining filing systems, records management, and document control processes.
• Providing general administrative support to the Project Director, leadership team, and wider project workforce.
• Building strong relationships with internal and external stakeholders while delivering high levels of customer service.
• Managing sensitive and confidential information with professionalism and discretion.

To Be Successful in This Role, You Will Have

• Certificate III or Certificate IV in Business Administration, Office Administration, or a related discipline (desirable).
• Minimum 3-5 years' experience in a receptionist, front office, administrative support, or customer service role.
• Previous experience within construction, engineering, infrastructure, professional services, or corporate environments will be highly regarded.
• Strong proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint.
• Excellent communication and interpersonal skills with a professional and welcoming manner.
• Strong organisational skills with the ability to manage multiple tasks and competing priorities.
• High attention to detail and commitment to delivering quality administrative support.
• Demonstrated ability to maintain confidentiality and handle sensitive information.
• A proactive and team‑oriented approach with a willingness to assist across various administrative functions.
• Strong stakeholder engagement skills and a commitment to providing outstanding customer service.

We Offer

• The opportunity to contribute to one of Sydney's most significant infrastructure projects.
• A supportive and collaborative team environment.
• Competitive remuneration and employee benefits.
• Ongoing professional development and career growth opportunities.
• A workplace culture that values safety, inclusion, wellbeing, and high performance.

Diversity and Inclusion

At CPB Contractors, we believe diversity drives innovation and strengthens our teams. We are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to contribute. We welcome applications from people of all backgrounds, cultures, abilities, and experiences.