Receptionist/bookkeeper

Direct Wholesale Tyres; Townsville City; On-site; AUD 52,000 - 65,000; Full time

Job summary

Direct Wholesale Tyres is seeking a customer-focused individual to join our team in Townsville. You will answer and direct calls, greet customers, and perform general admin tasks while supporting tyre sales and day-to-day operations.

The role emphasizes strong communication, organisational skills and a friendly, professional approach. Training is provided, with an opportunity to grow within an established business.

Qualifications

• Experience in customer service or reception is essential.
• Strong communication and organisational skills are required.
• Proficiency with data entry and basic invoicing processes is preferred.
• Friendly, professional and well-presented with a positive attitude.

Responsibilities

• Answering and directing incoming phone calls and greeting customers.
• General administration and office duties including data entry and invoicing.
• Maintaining accurate records and supporting day-to-day business operations.
• Assist customers with tyre enquiries and sales and provide excellent service.

Skills

Customer service

Phone handling

Organisational skills

Communication skills

Data entry

Invoicing

Team player

Bookkeeping

Job description

This is a varied role suited to someone who enjoys working with people, staying organised and providing excellent customer service. Your responsibilities will include answering and directing incoming phone calls, greeting and assisting customers, general administration and office duties, data entry, invoicing and maintaining accurate records, assisting customers with tyre enquiries and sales, and supporting the team with day-to-day business operations. Bookkeeping experience is preferred.

Key responsibilities

• Answering and directing incoming phone calls
• Greeting and assisting customers
• General administration and office duties
• Data entry, invoicing and maintaining accurate records
• Assisting customers with tyre enquiries and sales
• Supporting the team with day-to-day business operations

About you

• Is confident answering phones and dealing with customers
• Has excellent communication and organisational skills
• Is computer literate and comfortable learning new systems
• Is friendly, professional and well presented
• Can work independently as well as part of a team
• Has a positive attitude and is willing to learn
• Friendly and supportive team environment
• Varied and interesting role
• Training provided for the right person in the tyre industry
• Opportunity to develop your skills and knowledge
• Stable position within an established business