Receptionist - Murdoch Gardens Care Community

Opal Healthcare; Perth; On-site; AUD 36,000 - 51,000; Full time

Benefits offered by this job

Mentoring program

Scholarships for study

Career development programs

Friendly team environment

Job summary

Opal HealthCare is seeking a friendly receptionist for Murdoch Gardens Care Community, located near Murdoch University and just 20 minutes from the Perth CBD. The role involves welcoming residents and visitors, handling enquiries, and supporting day-to-day administration in a warm, community-focused setting.

You will manage calls, maintain records, and collaborate with a caring team to ensure smooth front-desk operations.

Qualifications

• Experience in reception, administration or customer service.
• Excellent communication and telephone manner.
• Strong organisational skills and attention to detail.
• Ability to handle confidential information professionally.
• Proficient computer skills including Word, Excel, and Outlook.
• Willingness to complete pre-employment medical and checks.

Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
• Maintain visitor sign-in processes and support a safe, compliant front reception environment.
• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
• Support resident and family communications with sensitivity, confidentiality and respect.
• Assist with maintaining accurate records, reports and documentation as required.
• Contribute to a positive, team-focused environment that supports quality care outcomes.

Skills

Reception

Customer service

Telephone manners

Microsoft Word

Microsoft Excel

Outlook

Data entry

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Posted Monday 24 August 2026 at 2:30 pm

\"At Opal HealthCare, we know that companies don’t succeed - people do.\"
That’s why everything we do is driven by our purpose:to bring joy to those we care for, guided by our values ofCompassion,Accountability,Respect andExcellence reflect thatCAREis at the heart of everything we do.

Murdoch Gardens Care Community is located in a peaceful neighbourhood adjacent to Murdoch University with a retirement village next door. Our 141-bed Care Community is just 20 minutes south of the Perth CBD and is a spacious and elegant home with flourishing gardens. We have a warm, family-oriented atmosphere and encourage residents to stay connected with the local community.

About the Role

• Permanent Full-Time opportunity
• Monday to Friday
• $31.36 per hour plus 12% superannuation.

As our receptionist, you will create a friendly and welcoming experience for everyone who enters or contacts the home. You will manage incoming calls, greet visitors, respond to enquiries, maintain accurate records and support day-to-day administration across the facility.

What We Offer

• Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
• Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships.
• A meaningful role where your work makes a genuine difference every day.
• A supportive and friendly team environment.
• Opportunities to develop your administration and customer service skills.
• A welcoming workplace focused on respect, care and community.

Key Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
• Maintain visitor sign-in processes and support a safe, compliant front reception environment.
• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
• Support resident and family communications with sensitivity, confidentiality and respect.
• Assist with maintaining accurate records, reports and documentation as required.
• Contribute to a positive, team-focused environment that supports quality care outcomes.

About You

• Previous reception, administration or customer service experience.
• Excellent communication and telephone manner.
• Strong organisational skills and attention to detail.
• Ability to manage confidential information with professionalism and care.
• Confident computer skills, including Microsoft Word, Excel and Outlook.
• Ability to work collaboratively with residents, families, visitors and colleagues.
• Experience in aged care, health care or community services is desirable but not essential.
• Ability to complete pre-employment medical, National Police Check and NDIS Worker Screening Check.

Job details

Job family Administration

Pay type Hourly