Receptionist and Dental Assistant

Tamworth Oral Health and Dental Care; Tamworth; On-site; AUD 50,000 - 60,000; Full time

Job summary

Tamworth Oral Health and Dental Care in Tamworth NSW is seeking a Dental Assistant / Receptionist All-Rounder for maternity leave cover. The role spans clinical and front-of-house tasks in a busy 4-dentist, 5-chair clinic.

Hours are 8:00am–5:00pm, Monday to Friday, with occasional Saturdays. On-the-job training will be provided for the right candidate and there may be potential for ongoing extension.

Qualifications

• Warm, friendly and positive personality.
• Excellent communication and interpersonal skills.
• Organised and able to multitask in a fast-paced environment.
• Reliable, punctual and trustworthy.

Responsibilities

• Chair-side dental assisting and front-office liaison.
• Sterilising equipment and maintaining infection control standards.
• Liaising between front office, reception and dentists.
• Clinical logging and maintaining accurate records.
• Answering calls and assisting patient inquiries.
• Managing patient appointments and payments.

Skills

Warm personality

Great communication

Multitasking

Organisation

Tools

HICAPS

Job description

Tamworth Oral Health and Dental Care – Tamworth NSW

Dental Assistant / Receptionist – Maternity Leave Cover

Located in the hub of the CBD, Tamworth Oral Health and Dental Care is a friendly and growing practice consisting of 4 dentists and a 5-chair clinic.

We are currently seeking an enthusiastic Dental Assistant / Receptionist All-Rounder to join our team. This position is initially offered as a maternity leave cover, with the opportunity for the position to be extended or become ongoing for the right person.

Our practice hours are 8:00am–5:00pm, Monday to Friday, with the occasional Saturday depending on appointment demand.

About the role

As an all-rounder, you will have the opportunity to work across both our clinical and front-of-house areas, with your day-to-day duties varying according to the needs of the practice.

We are looking for someone who is bubbly, honest, reliable, proactive, courteous and trustworthy, with excellent communication and interpersonal skills. The ability to adapt to a busy environment and embrace change is important, as is a genuine commitment to providing a positive experience for our patients.

Previous dental experience is preferred; however, on-the-job training will be provided for the right candidate.

Your main duties will include, but are not limited to:

• Chair-side dental assisting.
• Sterilising equipment and maintaining high infection control standards.
• Liaising between the front office, reception and dentists.
• Clinical logging and maintaining accurate records.
• Answering phone calls and assisting with patient enquiries.
• Making and managing patient appointments.
• Processing payments, including HICAPS.
• Filing and maintaining patients' digital records.
• Providing friendly and professional patient care throughout their visits.
• Assisting with general day-to-day practice duties as required.

About you

We would love to hear from someone who:

• Has a warm, friendly and positive personality.
• Is reliable, punctual and trustworthy.
• Has excellent communication and interpersonal skills.
• Is organised and able to multitask in a fast-paced environment.
• Is proactive and willing to jump in and help wherever needed.
• Enjoys working as part of a close-knit team.
• Takes pride in providing exceptional patient care.
• Is willing to learn and develop their skills.

This position is initially a maternity leave cover, with the potential for an ongoing opportunity for the right candidate.

Only successful applicants will be contacted.