Receptionist / Administration Officer

RALAC; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Superannuation

Annual leave entitlements

Salary packaging benefits

Job summary

Lionsbrae Residential Aged Care in Ringwood East is seeking a friendly, organised part-time Receptionist/Administration Officer to join our team on Thursdays and Fridays, with flexibility to cover leave.

As the first point of contact for visitors and residents, you will handle reception duties, basic admin tasks and support the Residential Services Manager and Corporate Services team. Experience in aged care and proficiency with Microsoft Office are preferred.

Qualifications

• Experience in reception and/or office administration roles (aged care experience preferred).
• Excellent customer service and interpersonal skills.
• Strong written and verbal communication abilities.
• Sound organisational skills and ability to manage competing priorities.
• Experience using Microsoft Office applications (Outlook, Word, Excel).
• Experience using basic bookkeeping software.
• Current Flu and COVID-19 vaccinations.
• NDIS Worker Screening Check required.

Responsibilities

• Be the first point of contact for visitors, residents, families and service providers.
• Provide reception duties and administration support.
• Assist with resident-related administrative tasks and liaise with managers.

Skills

Reception experience

Customer service

Interpersonal skills

Written and verbal communication

Organisational skills

Microsoft Office

Bookkeeping software

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Lionsbrae Residential Aged Care is a community-based not-for-profit aged care home located in Ringwood East. We are seeking a friendly, organised and reliable Receptionist / Administration Officer to join our team on a permanent part-time basis. This position is currently two days per week (Thursday and Friday), with flexibility to provide leave cover when required.

At Lionsbrae, we support a diverse group of residents, including people who have experienced homelessness and social disadvantage. No two days are the same, making this a rewarding and meaningful role for someone who enjoys helping people and contributing to a caring community.

About the Role

As the first point of contact for visitors, residents, families and service providers, you will be the welcoming face of our organisation. This role combines reception responsibilities with administration support and resident-related administrative functions. You will work closely with the Residential Services Manager, the Corporate Services Manager and other administration staff.

About You

• Experience in reception and/or office administration roles (aged care experience preferred)
• Excellent customer service and interpersonal skills
• Strong written and verbal communication abilities
• Sound organisational skills and the ability to manage competing priorities
• Experience using Microsoft Office applications, including Outlook, Word and Excel
• Experience using basic bookkeeping software
• Current Flu and COVID-19 vaccinations
• A satisfactory NDIS Worker Screening Check

What We Offer

• A supportive and friendly team environment
• A varied and rewarding role where no two days are the same
• Opportunities to contribute to the wellbeing of residents
• Superannuation, annual leave entitlements and access to not-for-profit salary packaging benefits

Join a team that makes a genuine difference in the lives of people every day.