Receptionist / Administration Assistant

Paradise Pools Australia; Burpengary; Sur place; AUD 45 000 - 60 000; Temps partiel

Résumé du poste

Paradise Pools Australia is expanding and seeks a motivated administration assistant / receptionist for our Burpengary display centre. This part-time role (4–5 days per week) includes weekend work on Saturdays 9am–3pm, with penalty rates where applicable.

You will be the first point of contact for clients, handle calls and emails, and provide general office support to our construction teams. Prior reception experience is preferred.

Qualifications

• Previous experience in a reception or front-of-house role, ideally within a customer-facing environment.
• Excellent written and verbal communication skills.
• Strong organisational abilities and the capability to manage tasks efficiently.
• Proficiency with computer systems and Microsoft Office applications.

Responsabilités

• Greeting and welcoming clients and visitors in a professional and friendly manner.
• Managing incoming calls and emails and supporting customers with their enquiries.
• Complete pre-construction administration tasks to ensure projects are ready to go on time.
• Ensuring that client files are maintained and up to date at all times.
• Maintaining reception, showroom and office areas to be tidy and well-presented.
• Performing general administrative tasks such as data entry, filing, and document preparation.
• Ensuring stock levels of office and showroom items.
• Supporting showroom staff with preparation of display and information materials.
• Supporting other team members with administrative duties as required.
• Maintaining confidentiality and handling sensitive information appropriately.

Connaissances

Customer service

Reception

Communication

Organisational skills

Microsoft Office

Description du poste

Paradise Pools Australia is expanding and we're looking for a highly motivated, reliable and detail-oriented administration assistant / receptionist to join our team at Australia's newest and largest pool display centre in Burpengary.

About the role

We are seeking a Receptionist / Administration Assistant to join our team on a part-time basis starting in October. This role is essential to our operations, serving as the first point of contact for our clients and a key support function for our construction teams. You will be the welcoming face of Paradise Pools Australia, coordinating communications, and providing administrative support to ensure smooth day-to-day operations. This position offers the opportunity to be part of a dynamic team in a growing business within the pool and leisure industry.

We have both part-time and full-time options available based on 4-5 days per week. Once open the successful candidate will need to work on Saturday from 9 to 3pm in a reception / sales assist role at the display centre, penalty rates will apply and the option for a day off during the week would be available if wanted.

Key responsibilities

• Greeting and welcoming clients and visitors in a professional and friendly manner.
• Managing incoming calls and emails and supporting customers with their enquiries.
• Complete pre-construction administration tasks (e.g. council applications, equipment and material orders, booking and reviewing soil tests) to ensure projects are ready to go on time.
• Ensuring that client files are maintained and up to date at all times.
• Maintaining reception, showroom and office areas ensuring they are tidy, organised and well-presented.
• Performing general administrative tasks such as data entry, filing, and document preparation.
• Ensuring stock levels of office and showroom items.
• Supporting showroom staff with preparation of display and information materials.
• Supporting other team members with administrative duties as required.
• Maintaining confidentiality and handling sensitive information appropriately.
• Contributing to a positive workplace culture and team environment.

What we're looking for

• Friendly and professional presentation with a positive & enthusiastic attitude.
• Previous experience in a reception or front-of-house role, ideally within a customer-facing environment.
• Strong communication skills, both written and verbal, with the ability to engage clients professionally.
• Excellent organisational abilities and the capability to manage tasks efficiently.
• Proficiency with computer systems and Microsoft Office applications.
• Ability to work independently and as part of a team, and is punctual and reliable.
• Attention to detail and accuracy in administrative work.
• Flexibility and willingness to learn new processes and systems.
• Experience in the pool industry is desirable but not essential.

What we offer

At Paradise Pools Australia, we believe in creating a supportive and inclusive workplace where our team members can thrive. We offer competitive remuneration, a positive work environment, and the opportunity to develop your skills within a growing business. We provide on-the-job training to ensure you are confident and capable in your role. Our team is friendly and collaborative, and we value the contributions of every team member. We are committed to work-life balance and maintaining a healthy workplace culture where employees feel valued and motivated.

About us

Paradise Pools Australia is a leading fibreglass pool builder across the greater Brisbane area. We operate in Moreton Bay, Brisbane City, Redlands, Logan and Ipswich council areas. We pride ourselves on delivering exceptional customer service and high-quality builds. Our team is passionate about pools and leisure, and we are dedicated to building lasting relationships with our clients. We foster a culture of professionalism, innovation, and customer focus, making us an attractive employer within the industry.