Inside Sales Associate

Pool Systems Pty Ltd; Gold Coast City; On-site; AUD 60,000 - 70,000; Full time

Job summary

Pool Systems Pty Ltd on the Gold Coast invites applications for an Inside Sales Representative/Trade Counter and Customer Service Champion based at Varsity Lakes, QLD. This full-time role supports customers via phone, email and face-to-face interactions, driving local sales and delivering innovative pool and spa solutions within a global brand framework.

You’ll join Australia’s largest pool & spa distributor with strong team culture, training opportunities and a hands-on approach to customer

Qualifications

• Excellent communication skills, both written and verbal.

Responsibilities

• Servicing both metro and regional customers via phone and email with product information, promotional offers and manage customer relationships.
• Providing a sales support function for customers and field sales team.
• Provide quality trade counter face to face customer service.
• Manage a list of local customers to drive sales.
• Offering innovative solutions to our customer’s needs
• Develop a full understanding of our product range through team training.
• Ability to be adaptable to workplace daily requirements.

Skills

Communication

Customer service

Sales

Attention to detail

Time management

Teamwork

Reliability

Tools

MS Excel

MS Outlook

Job description

Join the Leaders in Pool & Spa Distribution – Full-Time Role in Gold Coast

Location: Varsity Lakes, QLD

Role Type: Full-time

Pool industry experience is a plus – but not essential!

Are you ready to dive into a rewarding, fast-paced role in a growing global business? We're on the hunt for an Inside Sales Representative/ Trade Counter and Customer Service Champion to join our energetic Gold Coast team at Pool Systems, part of POOLCORP – the world’s largest pool and spa product distributor.

Why You’ll Love This Role

• Career Growth: Take your career to the next level with real development opportunities.
• Industry Leader: Join Australia’s largest and most trusted Pool & Spa distributor.
• Supportive Culture: Be part of a close-knit team that values initiative, energy, and teamwork.
• Global Brand: 4,500+ employees across 395+ locations worldwide – and growing.

What You’ll Be Doing

• Servicing both metro and regional customers via phone and email with product information, promotional offers and manage customer relationships.
• Providing a sales support function for customers and field sales team.
• Provide quality trade counter face to face customer service.
• Manage a list of local customers to drive sales.
• Offering innovative solutions to our customer’s needs
• Develop a full understanding of our product range through team training.
• Ability to be adaptable to workplace daily requirements.

What We’re Looking For

• Excellent communication skills, both written and verbal
• Customer first focused with a friendly phone manner.
• Attention to detail paired with effective time management.
• Reliable, hardworking and solution focused.
• Sales focused
• Ability to help the warehouse and lift stock as required.
• Confidence in using different types of software platforms and systems, in particular MS Excel and Outlook
• Experience from within the Pool industry preferrable but not essential

Ready to Make a Splash?

This is your opportunity to join a growing team with a respected global brand and a down-to-earth local culture. If you're ready to roll up your sleeves and bring energy, reliability, and a customer-first attitude to the role — we want to hear from you.