Receptionist

OBrien Real Estate; Mornington; On-site; AUD 48,000 - 72,000; Full time

Job summary

OBrien Real Estate in Mornington is seeking a warm, polished, and highly organized reception/administration professional to join our team on a full-time basis. You will be the first point of contact for clients and play a key role behind the sales team, handling front of house, sales support, marketing coordination and concierge services.

Responsibilities cover greeting clients, managing the reception area, coordinating diaries, processing listing paperwork and contracts, and updating listings

Qualifications

• Experience in reception, administration or customer service. Real estate experience is highly regarded.
• Friendly, professional and confident with people.
• Exceptional organisation and attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Greet clients and visitors and create a welcoming first impression.
• Keep the reception area presentable and up to date.
• Manage office keys, property keys and visitor sign-ins.
• Answer and direct incoming calls, emails and enquiries promptly.
• Manage diaries, book appointments and coordinate meeting rooms.
• Handle general office administration, mail and supplies.
• Prepare listing paperwork, agency agreements and contracts of sale.
• Upload and maintain property listings on realestate.com.au, Domain and our website.
• Coordinate marketing campaigns including photography, floor plans, signboards, brochures and print.
• Prepare social media content and email campaigns for new listings and sales.

Skills

Reception experience

Customer service

Organisation

Communication skills

Education

Agents Rep or Real Estate License

Job description

About the role

We're looking for a warm, polished and highly organised person to join our Mornington team in a full-time role. You'll be the first point of contact for our clients and the engine room behind our sales team. The role covers front of house, reception, sales administration and marketing, and sales concierge. No two days are the same.

Key responsibilities

• Greet clients and visitors and create a welcoming first impression
• Keep the reception area and shop window presentable and up to date
• Manage office keys, property keys and visitor sign-ins
• Answer and direct incoming calls, emails and enquiries promptly
• Manage diaries, book appointments and coordinate meeting rooms
• Handle general office administration, mail and supplies
• Prepare listing paperwork, agency agreements and contracts of sale
• Upload and maintain property listings on realestate.com.au, Domain and our website
• Coordinate marketing campaigns, including photography, floor plans, signboards, brochures and print
• Prepare social media content and email campaigns for new listings and sales

About you

• Previous reception, administration or customer service experience (real estate experience highly regarded)
• Friendly, professional and confident with people
• Exceptional organisation and attention to detail
• Strong written and verbal communication skills
• A proactive team player who stays calm in a busy environment
• Must have Agents Rep or Real Estate License

About us

OBrien Real Estate is a leading real estate group, and our Mornington office sits at the heart of Main Street. We pride ourselves on outstanding service, a professional team culture, and creating a great experience for every client who walks through our door.