Receptionist

Sjog; Geelong; On-site; AUD 54,000 - 55,000; Part time

Benefits offered by this job

Casual position available

Salary packaging

Flexible work options

Well-being programs

Employee discount on hospital services

Job summary

St John of God Geelong Hospital is hiring a casual Unit Receptionist to provide high-quality reception and administrative support for patients, visitors and staff. The role is statewide in Geelong with flexible weekday and weekend shifts and a strong emphasis on confidentiality and professional conduct.

Ideal candidates have at least three years in frontline clerical work and outstanding customer service, communication, and organisational skills, aligned with our Mission and Values.

Qualifications

• Minimum three years’ experience in frontline clerical or reception roles.
• Demonstrated professionalism and confidentiality.
• Strong customer service, communication, and organisational skills.

Responsibilities

• Manage incoming calls, handle patient information confidentially, respond to enquiries, support admission processes, liaise with clinical teams, and maintain an organised work environment.

Skills

Customer service

Communication

Organisational skills

Job description

St John of God Geelong Hospital

St John of God Hospital Geelong is a 253 bed hospital and is recognised as the leading provider of private health care in the Barwon and South-Western region. The hospital provides a range of services including an emergency department, day surgery, medical, surgical and maternity services, along with a 24 hour critical care unit and Cath Lab services.

About the role

We are seeking enthusiastic Unit Receptionists to join our team on a casual basis, with flexible weekday and weekend shifts available. In this role, you will provide high-quality reception and administrative support, helping to ensure a smooth and positive experience for patients, visitors, and staff.

Key responsibilities

• Managing incoming calls, processing patient information accurately and confidentially, responding to enquiries, supporting admission processes, liaising with clinical teams, and maintaining an organised and professional work environment.

Your skills and experience

You will have a minimum of three years’ experience in a frontline clerical or reception role, along with a demonstrated ability to maintain a high level of professionalism and confidentiality in all aspects of your work.

To succeed in this role, you will demonstrate excellent customer service, communication, and organisational skills, along with the ability to effectively plan and prioritise work requirements while working productively within a team environment. Above all, customer service will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $39.08 to $40.20 per hour, plus 12% superannuation
• Casual Position available
• Salary packaging - As a casual employee, you can salary package a percentage of your earnings each pay period
• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Dynamic multidisciplinary team

For enquiries contact Melanie Brame, Manager - Patient Administration, on [phone]. If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.

At St John of God Health Care we support you to be the best health care professional or support worker you can be.

We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible.

As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.