Receptionist

Juniper Aged Care; City Of Stirling; On-site; AUD 60,000 - 68,000; Full time

Benefits offered by this job

On-site parking

Salary packaging

Juniperks

EAP & discounted health insurance

Full-time role

Job summary

Juniper Aged Care in Balcatta is seeking a professional Receptionist to be the first point of contact for visitors and staff. You will manage a busy front desk, multi-line phone system, and provide administrative support to Corporate Services teams in a fast-paced office environment.

This permanent full-time position offers weekday hours and a competitive pay package with $32.71 per hour plus 12% superannuation, 17.5% annual leave loading, on-site parking, salary packaging benefits, and Employee

Qualifications

• Experience in reception/administration
• Excellent phone etiquette
• Strong organisational skills
• Confident with Microsoft Office and business systems

Responsibilities

• Answer calls, greet visitors, and provide a welcoming experience
• Manage front desk, multi-line phone system and mail
• Provide admin support to Corporate Services teams
• Coordinate meeting room bookings and visitor management
• Maintain files, databases, and records
• Support day-to-day operations with flexible admin assistance

Job description

About Juniper:

At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.

About the role:

We are seeking a professional and customer-focused Receptionist to join our team at Juniper Central. Based at our corporate head office in Balcatta, this role is the first point of contact for visitors, customers, and team members and plays a key role in supporting Juniper's Corporate Services teams.

As part of a busy and welcoming reception environment, you will provide high-quality front-of-house and administrative support across multiple corporate functions. This is an excellent opportunity for someone who enjoys variety, takes pride in delivering exceptional customer service, and thrives in a fast-paced professional environment.

Key Responsibilities

• Act as the first point of contact for incoming calls, visitors, and enquiries, providing a professional and welcoming experience.
• Manage a busy reception desk and multi-line phone system.
• Provide administrative support to a range of Corporate Services teams, including People Services, Finance, Operations, and Executive Support as required.
• Coordinate meeting room bookings and assist with visitor management.
• Manage incoming and outgoing mail, couriers, and deliveries.
• Raise purchase orders, coordinate stationery and office supply orders, and liaise with suppliers.
• Monitor and respond to shared inboxes, ensuring enquiries are actioned promptly.
• Maintain accurate records, filing systems, and databases.
• Assist with document preparation, data entry, scanning, photocopying, and other general administrative duties.
• Support the smooth day-to-day operation of Juniper Central by providing flexible administrative assistance where required.

About You:

• Previous reception and/or administration experience
• Friendly, professional, and confident with excellent phone etiquette
• Passionate about delivering outstanding customer service
• Highly organised with strong attention to detail
• Able to manage competing priorities in a busy environment
• Confident using Microsoft Office Suite and other business systems
• A supportive team player who enjoys helping others and building positive relationships with customers and colleagues

What’s on Offer:

• Permanent full-time role, Monday to Friday, 8:00am to 4:00pm
• Competitive pay of $32.71 per hour plus 12% superannuation
• 17.5% annual leave loading
• Balcatta location with free on-site parking
• Salary packaging benefits of up to $18,550 tax free per year
• Access to Juniperks with retail discounts, wellbeing initiatives and employee recognition
• Free, confidential support through our Employee Assistance Program (EAP) and discounted health insurance options

Join a supportive and values-driven organisation where your contribution will help create a positive experience for employees, customers, and visitors every day.