Receptionist

Juniper; City Of Stirling; On-site; AUD 43,000 - 50,000; Full time

Benefits offered by this job

On-site parking

Salary packaging benefits

Juniperks discounts

Employee Assistance Program (EAP)

Health insurance options

Job summary

Juniper Central in Balcatta is seeking a professional Receptionist to join our team. You will be the first point of contact for visitors and callers, delivering a warm, efficient welcome and supporting multiple Corporate Services teams.

The successful candidate will have reception or admin experience, exceptional phone etiquette, outstanding customer service, and strong organisational skills. This is a full-time role offering a stable work pattern and on-site parking.

Qualifications

• Previous reception and/or administration experience.
• Excellent phone etiquette and professional demeanor.
• Strong focus on delivering outstanding customer service.
• Highly organised with attention to detail.
• Able to manage competing priorities in a busy environment.
• Proficient with Microsoft Office and other business systems.

Responsibilities

• First point of contact for calls, visitors and enquiries with a welcoming, professional approach.
• Manage a busy reception desk and multi-line phone system.
• Provide administrative support to Corporate Services teams as required.
• Coordinate meeting room bookings and assist with visitor management.
• Handle mail, couriers and deliveries.
• Raise purchase orders; liaise with suppliers for stationery and office supplies.
• Monitor shared inboxes and ensure timely actioning of enquiries.
• Maintain records, filing systems and databases.
• Support document preparation, data entry, scanning and other admin duties.
• Provide flexible administrative help to keep Juniper Central running smoothly.

Skills

Phone etiquette

Customer service

Organization

Multitasking

Microsoft Office

Team player

Tools

MS Office Suite

Business systems

Job description

About Juniper:

At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.

About the role:

We are seeking a professional and customer-focused Receptionist to join our team at Juniper Central. Based at our corporate head office in Balcatta, this role is the first point of contact for visitors, customers, and team members and plays a key role in supporting Juniper's Corporate Services teams.

As part of a busy and welcoming reception environment, you will provide high-quality front-of-house and administrative support across multiple corporate functions. This is an excellent opportunity for someone who enjoys variety, takes pride in delivering exceptional customer service, and thrives in a fast-paced professional environment.

Key Responsibilities

• Act as the first point of contact for incoming calls, visitors, and enquiries, providing a professional and welcoming experience.
• Manage a busy reception desk and multi-line phone system.
• Provide administrative support to a range of Corporate Services teams, including People Services, Finance, Operations, and Executive Support as required.
• Coordinate meeting room bookings and assist with visitor management.
• Manage incoming and outgoing mail, couriers, and deliveries.
• Raise purchase orders, coordinate stationery and office supply orders, and liaise with suppliers.
• Monitor and respond to shared inboxes, ensuring enquiries are actioned promptly.
• Maintain accurate records, filing systems, and databases.
• Assist with document preparation, data entry, scanning, photocopying, and other general administrative duties.
• Support the smooth day-to-day operation of Juniper Central by providing flexible administrative assistance where required.

About You:

• Previous reception and/or administration experience
• Friendly, professional, and confident with excellent phone etiquette
• Passionate about delivering outstanding customer service
• Highly organised with strong attention to detail
• Able to manage competing priorities in a busy environment
• Confident using Microsoft Office Suite and other business systems
• A supportive team player who enjoys helping others and building positive relationships with customers and colleagues

What’s on Offer:

• Permanent full-time role, Monday to Friday, 8:00am to 4:00pm
• Competitive pay of $32.71 per hour plus 12% superannuation
• 17.5% annual leave loading
• Balcatta location with free on-site parking
• Salary packaging benefits of up to $18,550 tax free per year
• Access to Juniperks with retail discounts, wellbeing initiatives and employee recognition
• Free, confidential support through our Employee Assistance Program (EAP) and discounted health insurance options

Join a supportive and values-driven organisation where your contribution will help create a positive experience for employees, customers, and visitors every day.