Receptionist

Align Talent Pty Ltd; City of Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Align Talent Pty Ltd is seeking a friendly, professional Receptionist to join a close-knit accounting team in Melbourne. This onsite role supports daily office administration and delivers a welcoming client experience as the first point of contact.

The position is full-time, five days a week, onsite in Kew, with duties spanning greeting clients, answering calls, scheduling meetings, mail handling, and general clerical tasks for a high-quality advisory and compliance firm.

Qualifications

• Previous experience in reception, administration, or a similar office-based role is essential.
• Friendly, approachable, and professional.
• Well presented with excellent communication skills.
• Organised and able to manage multiple tasks effectively.
• Reliable, punctual, and committed to working 5 days per week.
• Confident answering phones and communicating with clients.
• Comfortable using computers and common office software.
• Detail-oriented and able to maintain accurate records.
• Able to work independently as well as part of a team.
• Professional when dealing with confidential and sensitive information.
• Willing to learn and take on new responsibilities.

Responsibilities

• Greeting and assisting clients and visitors in a friendly, professional manner.
• Answering, screening, and directing incoming calls and enquiries.
• Maintain a tidy and presentable reception area.
• Schedule and coordinate client appointments and meetings.
• Handle incoming and outgoing mail and document management.
• Respond to general client enquiries and route to appropriate staff.
• Provide general administrative support to the accounting team.
• Maintain accurate client records and update information as required.
• Support filing, scanning, printing, and related clerical tasks.
• Uphold confidentiality of client and business information.
• Assist with other ad hoc duties to ensure smooth office operation.

Skills

Reception

Administration

Customer service

Job description

The Company

A well-established and highly regarded accounting firm based in Kew, known for providing high-quality advisory and compliance services to a loyal client base. This is a close-knit, professional team that prides itself on a supportive culture — the kind of firm where people tend to stay long-term.

The Role

We are seeking a friendly, professional, and organised Receptionist to join the team. You'll be the first point of contact for clients and visitors, providing a welcoming and professional experience while supporting the day-to-day administration of the office.

This is preferably a full-time, 5-day-per-week position onsite. Duties include:

• Greeting and welcoming clients and visitors in a professional and friendly manner
• Answering, screening, and directing incoming telephone calls and enquiries
• Managing the reception area and ensuring it is kept tidy and presentable
• Scheduling and coordinating client appointments and meetings
• Managing incoming and outgoing mail
• Responding to general client enquiries and directing them to the appropriate team member
• Assisting with general administrative and clerical tasks as required
• Maintaining accurate client records and updating information where required
• Assisting with filing, scanning, printing, photocopying, and document management
• Preparing documents and correspondence as requested by accountants and other staff
• Assisting with office supplies, stationery, and general office organisation
• Providing administrative support to the accounting team
• Maintaining a high level of confidentiality when handling client and business information
• Assisting with other ad hoc administrative duties to support the smooth running of the office

The Successful Candidate

Previous experience in reception, administration, or a similar office-based role is essential. You'll also be:

• Friendly, approachable, and professional
• Well presented with excellent communication skills
• Organised and able to manage multiple tasks effectively
• Reliable, punctual, and committed to working 5 days per week
• Confident answering phones and communicating with clients
• Comfortable using computers and common office software
• Detail-oriented and able to maintain accurate records
• Able to work independently as well as part of a team
• Professional when dealing with confidential and sensitive information
• Willing to learn and take on new responsibilities

If you are a friendly, organised, and motivated person looking to join a professional accounting environment, we would love to hear from you.