Receptionist

Ballina Coast Dental; Ballina Shire; Sur place; AUD 33 000 - 41 000; Temps partiel

Résumé du poste

Ballina Coast Dental in Ballina, NSW is seeking a Receptionist to be the friendly face patients see on arrival. You will answer phones, book appointments, handle payments and keep patient records up to date while supporting the dental team.

Ideal candidates are friendly, organised and comfortable with computers. Prior dental reception experience is a bonus, but the right person without dental experience will also be considered.

Qualifications

• Friendly, approachable and enjoys helping people.
• Confident communicating with patients on the phone and in person.
• Organised, able to juggle tasks and learn new software.
• Comfortable with computers and standard reception tasks.
• Previous dental or medical reception experience is a bonus, not required.

Responsabilités

• Welcoming patients with a friendly smile.
• Answering phones and helping patients with questions.
• Booking and managing appointments.
• Processing payments and assisting with health fund claims.
• Updating patient records and completing general administration.
• Working alongside dentists and dental assistants.
• Keeping reception and the daily schedule organised.
• Assisting in the sterilisation room when required.
• Helping with cleaning, processing and preparation of instruments.
• Pitching in and supporting the team to keep the practice running smoothly.

Connaissances

Friendly

Approachable

Communication skills

Organised

Computer skills

Customer service

Team player

Description du poste

Receptionist

WE'RE LOOKING FOR A RECEPTION SUPERSTAR!

Location: Ballina, NSW

Hours: Monday – Wednesday, 8:00am – 6:00pm

Employment Type: Casual

About Us

At Ballina Coast Dental, we’re all about great patient care, teamwork and creating a friendly environment for both our patients and our team.

What You’ll Be Doing

You’ll be one of the friendly faces our patients see when they walk through the door, helping make their dental visit a positive one.

• Welcoming patients with a friendly smile
• Answering phones and helping patients with their questions
• Booking and managing appointments
• Processing payments and assisting with health fund claims
• Updating patient records and completing general administration
• Working alongside our dentists and dental assistants
• Keeping reception and the daily schedule organised
• Assisting our team in the sterilisation room when required
• Helping with the cleaning, processing and preparation of dental instruments
• Pitching in and supporting the team to keep the practice running smoothly

About You

We’re looking for someone who is:

• Friendly, approachable and genuinely enjoys helping people
• Confident communicating with patients over the phone and in person
• Organised and able to juggle a few things at once
• Comfortable using computers and learning new software
• Happy to help with sterilisation duties and learn our practice procedures
• Reliable, positive and happy to be part of a team
• Previous dental, medical, reception or customer service experience is a bonus — but we’re happy to consider the right person without dental experience!

Why You’ll Love It Here

We’re a friendly team who work together, support each other and like to have a bit of fun along the way!

Think you could be our next Reception Superstar?