Reception + Office Coordinator

Bligh Tanner; City of Brisbane; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salaries

Flexible working conditions

Development opportunities

Access to leaders

Job summary

Bligh Tanner is an award-winning Australian engineering consultancy. We seek a Reception + Office Coordinator to keep Brisbane and Sydney offices running smoothly, greeting visitors, handling calls, coordinating rooms and supplies, and supporting onboarding and project administration.

Ideal candidates bring 5+ years of reception/administration experience, strong communication, and proficiency in MS Office and document management.

Qualifications

• Minimum 5+ years’ reception and administration experience.
• Document management and control experience.
• Experience managing quality systems and processes.
• Strong written and verbal communication skills.
• Collaborative approach with internal and external stakeholders.
• Ability to work independently and in a team, with competing priorities.

Responsibilities

• Manage reception operations, including calls, visitor welcome and inquiries.
• Coordinate day-to-day office environment: rooms, catering, stationery, and consumables.
• Oversee office equipment servicing and repairs.
• Support onboarding/offboarding, contacts, travel bookings and general admin.
• Assist marketing/admin tasks: updating staff CVs and project profiles.
• Provide project administration support, including records and document formatting.

Skills

Reception

Administration

Stakeholder communication

Document management

Coordination

Team collaboration

Problem solving

Time management

Adaptability

Attention to detail

Education

Tertiary qualification in administration/secretarial/business

Tools

Microsoft Office Suite

Adobe Creative Suite

Job description

Bligh Tanner is one of Australia’s most awarded engineering consultancies. We work on innovative and complex engineering projects, including engaging public artworks, playgrounds, solar farms, ecotourism projects, community facilities and the restoration of urban creeks. We have a strong focus on projects that utilize our technical expertise and make a significant contribution to our society and the environment.

The business has a proud 30-year history, and we’re looking for someone to help leverage this strong reputation and contribute to the next phase of the company’s success.

At our core we are a company built around our culture and our people. We are inclusive, collaborative and believe in working together to solve complex problems. We seek to attract and retain the best talent available and invest in their development to ensure they have the training, tools and resources they need to perform at their potential.

We expect staff to become leaders in their fields, and we motivate and retain employees by providing a sense of genuine autonomy, mastery and purpose in their work.

+ The Bligh Tanner team members:

• are high performing individuals who operate well under pressure
• are collaborative rather than competitive
• are inquisitive and seek to learn and evolve
• are solution-focused and display high integrity and resilience in dealing with unexpected challenges
• welcome the opportunity to lead or contribute to projects
• have an attitude that no task is above or below them
• have autonomy and a flexible work environment based on trust instead of rules

We offer competitive salaries, flexible working conditions and open access to the business and industry leaders. We invest in the training and development of our people, and support developing specialist skills and project management skills.

+ The Opportunity

We have an opportunity for a Reception + Office Coordinator to provide solutions to key office administration tasks. The purpose of the role is to ensure the office runs in a smooth, professional manner and that staff are directly and positively supported in their day-to-day project work. In this role, you will make a broad and valuable contribution to the smooth functioning of both our Brisbane and Sydney teams by providing comprehensive administrative support.

Your responsibilities will be to:

• Manage reception operations, including incoming calls and enquiries, while welcoming and assisting visitors, clients and suppliers.
• Coordinate the day-to-day office environment; including meeting rooms, common areas, catering, stationery, groceries and other consumables.
• Coordinate office equipment servicing and repairs.
• Support the Senior Administrator with employee onboarding and offboarding, contact database maintenance, travel bookings, training sessions and general office administration.
• Support marketing administration, including updating staff CVs, project profiles and capability statements.
• Provide project administration support, including project set-up and records, document formatting and proofreading, tender and proposal preparation.
• Perform other ad hoc administrative duties as required.

To succeed in this role, we are looking for a talented individual with essential skills and experience including:

• Minimum 5+ years’ reception and administration experience (within a consultancy environment preferred).
• Document management and control experience.
• Experience managing quality systems and processes.
• Basic experience with IT systems and troubleshooting.
• Demonstrated administration, planning, proofreading and coordination skills, with excellent attention to detail and report-writing skills.
• A collaborative approach to working with internal and external stakeholders.
• Ability to work independently and within a team environment, and to manage competing priorities.
• Strong planning, problem-solving and time-management skills, with the ability to work under pressure and meet tight deadlines.
• Demonstrated high-level proficiency in the MS Office suite, with the capacity to learn and adapt to new technology and systems.
• Experience in the Creative Suite (this is not a dealbreaker)
• Ability to maintain confidentiality
• A dedicated approach to work
• Proactive, solution-focused and results-driven.
• Excellent communication skills, including strong negotiation and influencing skills.

+ About You

We’re looking for someone who is approachable, calm under pressure, open and eager to help problem-solve, with a mature mindset. You will understand what it takes to keep the business and people running, and you will know that no task is too small.

1. Relevant Tertiary Qualifications
2. 5 years’ experience
3. Strong written and oral communication skills
4. Experience in the built environment sector

+ Life at Bligh Tanner

We have strong values tied to our people, our work and our conscience. We are collaborative, inquisitive and hardworking. We want to ensure our people have everything they need to be successful professionally and personally.