Reception / Admin Coordinator

people2people; City of Brisbane; On-site; AUD 70,000 - 78,000; Full time

Benefits offered by this job

On-site parking

Job summary

people2people are partnering with a well-established training organisation in Eight Mile Plains to recruit a Reception & Administration Coordinator. The role offers an 8-week temporary assignment with genuine potential to become permanent for the right candidate.

Reporting to the Office Manager, you will be the first point of contact for students, mentors, suppliers and visitors, while providing admin support across the business.

Qualifications

• Previous experience in a reception, administration or customer service position.
• The ability to thrive in a busy, fast-paced environment.
• Strong communication and interpersonal skills.
• A professional, friendly and approachable manner.
• Excellent organisational skills and attention to detail.
• Confidence using computer systems and Microsoft Office.
• Experience with HubSpot (highly regarded but not essential).
• A genuine team-first attitude and willingness to assist across the business.
• Availability to work on-site five days per week.
• Experience within the healthcare or training sectors would be advantageous, however is not essential.

Responsibilities

• Managing a busy front reception area
• Greeting and assisting students, mentors, suppliers and visitors
• Handling incoming phone calls and directing enquiries appropriately
• Responding to student enquiries via phone, email, WhatsApp and Slack
• Managing course and training-related enquiries
• Updating student records and maintaining accurate information
• Assisting with the preparation, printing and collation of training materials
• Coordinating the setup of training rooms and equipment
• Providing general administration support using HubSpot and internal systems
• Maintaining office supplies and assisting with general office housekeeping
• Ensuring reception and common areas remain professional and welcoming

Skills

Communication

Interpersonal skills

Organisational skills

Microsoft Office

Customer service

HubSpot

Tools

HubSpot

Job description

8 Week Temporary Assignment with Potential for Permanency

people2people are partnering with a well-established training organisation based in Eight Mile Plains to recruit a Reception & Administration Coordinator. This is an excellent opportunity for an experienced receptionist or administrator who enjoys working in a people-focused environment and takes pride in delivering exceptional customer service.

Initially offered as an 8-week temporary assignment, this role has genuine potential to become permanent for the right person.

About the Role

Reporting directly to the Office Manager, you will be the first point of contact for students, mentors, suppliers and visitors while providing administrative support across the business.

Your responsibilities will include:

Managing a busy front reception area

Greeting and assisting students, mentors, suppliers and visitors

Handling incoming phone calls and directing enquiries appropriately

Responding to student enquiries via phone, email, WhatsApp and Slack

Managing course and training-related enquiries

Updating student records and maintaining accurate information

Assisting with the preparation, printing and collation of training materials

Coordinating the setup of training rooms and equipment

Providing general administration support using HubSpot and internal systems

Maintaining office supplies and assisting with general office housekeeping

Ensuring reception and common areas remain professional and welcoming

About You

To be successful in this role, you will bring:

Previous experience in a reception, administration or customer service position

The ability to thrive in a busy, fast-paced environment

Strong communication and interpersonal skills

A professional, friendly and approachable manner

Excellent organisational skills and attention to detail

Confidence using computer systems and Microsoft Office

Experience with HubSpot (highly regarded but not essential)

A genuine team-first attitude and willingness to assist across the business

Availability to work on-site five days per week

Experience within the healthcare or training sectors would be advantageous, however is not essential.

What's on Offer?

$37.50 per hour + super

Monday to Friday, 8:45am - 5:15pm

Eight Mile Plains location with on-site parking

Supportive and collaborative team environment

Opportunity to secure a permanent position

Varied role with a mix of reception, customer service and administration duties