Rebate Recovery Specialist - Home Electrification

Smart Energy Group; Sydney; On-site; GBP 32,000 - 42,000; Full time

Job summary

Smart Energy Group in Sydney is seeking a Rebate Recovery Officer to own outstanding rebate claims and drive timely recoveries. You will coordinate with Finance, Operations, Sales, IT and external parties to lodgement and reconciliation of claims using Xero, Airtable, Formbay and Salesforce.

You will follow up with installers, resolve discrepancies, obtain missing documentation and monitor aged claims, turning complex data into accurate recovery results in a growing home electrification business.

Qualifications

• Experience in rebate processing and claims management.
• Knowledge of accounts receivable/credit control processes.
• Ability to coordinate with multiple internal teams and external parties.

Responsibilities

• Lodge rebate claims and ensure accurate reconciliation.
• Identify and resolve discrepancies with finance, operations, sales and external partners.
• Obtain missing documentation and progress aged or disputed claims.
• Maintain an up-to-date view of claim status and recovery performance.
• Suggest practical improvements to reduce delays and strengthen controls.

Skills

Rebate processing

Claims management

Accounts receivable

Credit control

Tools

Xero

Airtable

Formbay

Salesforce

Job description

Smart Energy Group in Sydney is seeking a Rebate Recovery Officer to own outstanding rebate claims and drive timely recoveries. You will coordinate with Finance, Operations, Sales, IT and external parties to lodgement and reconciliation of claims using Xero, Airtable, Formbay and Salesforce.

You will follow up with installers, resolve discrepancies, obtain missing documentation and monitor aged claims, turning complex data into accurate recovery results in a growing home electrification business.