RealTime Implementation Specialist

ADP; City of Monash; On-site; AUD 90,000 - 120,000; Full time

Job summary

Fairygodboss is seeking an Implementation Consultant to support our Implementation Manager and meet departmental KPIs by delivering consulting services to ADP clients. The ideal candidate will have substantial experience in stakeholder management and customer service, which are vital for successfully implementing our solutions.

This full-time position is located in Monash, Australia, and emphasizes strong project management methodologies and client communication. ADP values a diverse and ethical workplace, ensuring equal employment opportunities for all.

Qualifications

• Strong stakeholder management and client-facing consulting experience.
• Experience within an Implementation/Service Delivery environment.
• Demonstrated understanding of payroll applications and systems.

Responsibilities

• Define client requirements and provide gap analysis.
• Communicate with clients throughout the implementation lifecycle.
• Successfully implement products within required timeframes.

Skills

Stakeholder management

Customer service

Data mapping

Data integrity

Project management

Advanced Excel

Education

Tertiary qualification in a business-related field or IT

Project Management certification

Tools

Microsoft Project

CRM systems

Job description

Fairygodboss is seeking an Implementation Consultant to support our Implementation Manager and meet departmental KPIs by delivering consulting services to ADP clients. The ideal candidate will have substantial experience in stakeholder management and customer service, which are vital for successfully implementing our solutions.

This full-time position is located in Monash, Australia, and emphasizes strong project management methodologies and client communication. ADP values a diverse and ethical workplace, ensuring equal employment opportunities for all.