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Cambridgeshire and Peterborough NHS Foundation Trust; Town Of Cambridge; On-site; AUD 40,000 - 45,000; Full time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an enthusiastic Administrator to provide administrative support for the Cambridge Adult Locality Team, based at Union House, Cambridge. The role involves data inputting of patient information, handling face-to-face and telephone contacts with patients and clinicians, and drafting letters and emails to support service delivery.

The ideal candidate will be well-organised with strong communication skills and a collaborative approach to

Qualifications

• Strong communication and organisational skills.
• Ability to work under time restraints and pressure.
• Support colleagues and manage workload within the team.

Responsibilities

• Word processing of all forms of correspondence, reports and summaries required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
• Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
• Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
• Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
• Undertake training of new staff as directed by Line Manager and/or other managers.
• Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.

Skills

Word processing

Diary management

Scheduling clinics

Data entry

Customer service

Team training

Tools

Hospital information systems

Job description

Administrator | Cambridgeshire and Peterborough NHS Foundation Trust

Company:

Company: Cambridgeshire and Peterborough NHS Foundation Trust

We are currently looking to recruit an enthusiastic and motivated Administrator, to provide administrative support for the Cambridge Adult Locality Team, based at Union House, Cambridge.

The post involves data inputting of patient information, face to face and telephone contact with patients and clinical staff, writing letters and emails, and providing other general administration duties to support the service and team.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health conditions then we want to hear from you.

The ideal candidate will have great communication skills, be well organised, have a sense of accountability, accompanied by an ability to work under time restraints and pressure at times. We are looking for someone who can offer good support to our colleagues, be a team player and work together to manage workload.

We will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.

Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children’s, adult and older people’s mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.

To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities’ employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

All appointments are subject to the successful completion of a probationary period.

Please note we reserve the right to close adverts early should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.

For further information on CPFT, please visit our website at https://www.cpft.nhs.uk

Please refer to the attached job description and person specification for full details of responsibilities.

• Word processing of all forms of correspondence, reports and summaries that are required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
• Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
• Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
• Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
• Undertake training of new staff as directed by Line Manager and/or other managers.
• Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.

This advert closes on Wednesday 16 Sep 2026

Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust