NHS Administrative Specialist | Clinician Support & Coordination

Cambridgeshire and Peterborough NHS Foundation Trust; Town Of Cambridge; On-site; AUD 40,000 - 45,000; Full time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an enthusiastic Administrator to provide administrative support for the Cambridge Adult Locality Team, based at Union House, Cambridge. The role involves data inputting of patient information, handling face-to-face and telephone contacts with patients and clinicians, and drafting letters and emails to support service delivery.

The ideal candidate will be well-organised with strong communication skills and a collaborative approach to

Qualifications

• Strong communication and organisational skills.
• Ability to work under time restraints and pressure.
• Support colleagues and manage workload within the team.

Responsibilities

• Word processing of all forms of correspondence, reports and summaries required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
• Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
• Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
• Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
• Undertake training of new staff as directed by Line Manager and/or other managers.
• Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.

Skills

Word processing

Diary management

Scheduling clinics

Data entry

Customer service

Team training

Tools

Hospital information systems

Job description

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an enthusiastic Administrator to provide administrative support for the Cambridge Adult Locality Team, based at Union House, Cambridge. The role involves data inputting of patient information, handling face-to-face and telephone contacts with patients and clinicians, and drafting letters and emails to support service delivery.

The ideal candidate will be well-organised with strong communication skills and a collaborative approach to