Rail Revenue & Security Officer

Carlisle Support Services; Camden; On-site; AUD 27,000 - 40,000; Full time

Benefits offered by this job

Pension plan

Health and wellbeing plans

Wagestream access

Fizz Benefits discounts

Employee assistance program

Refer a Friend scheme

Top up training

Full induction and career development

Job summary

Carlisle Support Services is seeking Revenue Security Officers to safeguard trains and station environments for Arriva Rail London. The role requires early starts and late finishes with a strong focus on public reassurance and incident reporting.

You will act as ARL ambassadors, provide customer care to passengers, carry out on-train checks, and support revenue protection initiatives. Induction and ongoing training are provided.

Qualifications

• SIA DS Licence required.
• 5 years checkable work history.
• Ability to meet Railway Safety Accreditation Scheme requirements.
• Experience in a network rail environment preferred.
• Strong people and communication skills; build relationships with client and customers.
• Reliable, flexible, neat, and professional appearance.

Responsibilities

• Provide high visibility security on trains and at stations.
• Complete detailed patrol and incident logs.
• Assist with revenue protection and ticket checks.
• Report incidents promptly to relevant stakeholders.
• Provide information to the public and ARL staff clearly and accurately.
• Support with emergency response and liaison with emergency services.

Skills

SIA DS Licence

Security vigilance

Customer service

Communication skills

Job description

Carlisle Support Services is seeking Revenue Security Officers to safeguard trains and station environments for Arriva Rail London. The role requires early starts and late finishes with a strong focus on public reassurance and incident reporting.

You will act as ARL ambassadors, provide customer care to passengers, carry out on-train checks, and support revenue protection initiatives. Induction and ongoing training are provided.