Radiology Receptionist

Wise Medical; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

WiSEMedical is seeking a Radiology Receptionist to join our team in the Sutherland Shire. You will provide essential administrative support, manage appointments, check-ins and patient records to ensure a smooth patient flow and a welcoming environment.

This role requires a high school diploma and healthcare experience; familiarity with EMR systems (Comradis preferred) is advantageous. Training begins before the September opening and the position offers flexible contract options.

Qualifications

• Must have healthcare setting experience, ideally radiology or medical reception.
• High school diploma or equivalent required; related certification a plus.
• Proficiency with scheduling systems and EMR technology.

Responsibilities

• Greet patients and visitors warmly and maintain a patient-centered environment.
• Schedule and confirm radiology appointments with accuracy.
• Collect and verify patient information while upholding confidentiality.
• Coordinate patient flow with radiology staff and physicians.
• Handle inquiries and maintain reception area organization.
• Process billing and insurance claims per protocols.

Skills

Customer service

Organization

Communication

Teamwork

Education

High school diploma

Medical office certification

Tools

Comradis

Job description

Contract: Open to both casual and permanent contracts (Part-Time/Full-Time)

WiSEMedical is looking for aRadiology Receptionist to join our new team atWiSESutherland Shire. As a Radiology Receptionist atWiSE,you’llplay a key role in providing exceptional administrative support and customer service to patients, visitors, and healthcare professionals.Previousexperience in an imaging clinic is essential, asyou’llensure the smooth operation of our radiology services by efficiently managing appointments,facilitatingpatient check-ins, andmaintainingaccuraterecords.

The Caringbah location is scheduled to open 7thSeptember 2026 . Training will be conducted from early to mid-August in our Macquarie Park location to ensure that our new team are fully equipped and ready for our September grand opening. This role will start in August 2026, official date to be confirmed.

This role requires a valid paid Working with Children Check, as well as evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements.

Key Responsibilities:

• Warmlywelcome patients and visitors, embodying our patient-centeredapproach.
• Schedule and confirm radiology appointments with precision and efficiency.
• Collect and verify patient information, ensuring accuracy and confidentiality.
• Coordinate patient flow with our dedicated team of radiology technicians and physicians.
• Address inquiries promptly andmaintainthe cleanliness and organization of our reception area.
• Process billing and insurance claims accurately, adhering toestablishedprotocols.
• Always uphold patient confidentiality and privacy guidelines.

Qualifications& Skills:

• High school diploma or equivalent;additionalcertification in medical office administration or related field is a plus.
• Previousexperience in a healthcaresetting,ideallyin a radiology department, imaging clinic, or as a medical receptionistisrequired
• Proficiencyin computerized scheduling systems and electronic medical records (EMR);previousexperience usingComradis highly desirable.
• Strong customer service experience with excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently as well as within a multidisciplinary team.
• Comfortable working in a high-pressure environment.

WiSEMedical is anequal-opportunityemployer and values diversity in the workplace. We encourage all qualified individuals to apply.