Radiology Front Desk & Patient Experience Lead

Cornerstone Health; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Professional development

Integrated healthcare environment

Job summary

Cornerstone Health is seeking a skilled Radiology Receptionist to join Our Medical Radiology, based in Kellyville. In a modern, integrated healthcare environment, you will contribute to delivering high-quality radiology services that support positive patient outcomes and smooth clinical workflows.

You will bring experience in medical reception, be comfortable with medical software and Medicare billing, and communicate clearly with patients and referring practitioners.

Qualifications

• Previous experience in a medical or radiology reception role (preferred but not essential).
• Knowledge and experience with Medicare.
• Computer literacy and confidence in learning new medical software systems.
• Highly organised with sharp attention to detail, adept at managing priorities in fast-paced environments.
• Excellent communication and customer service skills, with the ability to engage both patients and healthcare professionals.
• Proven ability to work both independently and as part of a multidisciplinary team.

Responsibilities

• Greet patients and schedule imaging appointments with accuracy.
• Coordinate with radiology staff to ensure timely, high-quality imaging services.
• Assist with pre-visit documentation and billing where applicable.
• Maintain patient records securely and in compliance with privacy standards.
• Support a culture of patient-centred care and continuous improvement.

Skills

Radiology reception

Medical software

Patient service

Education

High school diploma

Tools

EMR software

Job description

Cornerstone Health is seeking a skilled Radiology Receptionist to join Our Medical Radiology, based in Kellyville. In a modern, integrated healthcare environment, you will contribute to delivering high-quality radiology services that support positive patient outcomes and smooth clinical workflows.

You will bring experience in medical reception, be comfortable with medical software and Medicare billing, and communicate clearly with patients and referring practitioners.