Radiology Appointment Specialist — Flexible Hours

RadiologySA; Adelaide; Hybrid; AUD 34,440 - 61,992; Full time

Benefits offered by this job

Flexible working hours

Wellness program

Professional development fund

Car parking perks

Job summary

A healthcare service provider in Adelaide is looking for an experienced call centre professional to join their supportive Contact Centre team. The role involves managing patient appointments, providing information, and ensuring exceptional patient experiences. Candidates should possess strong communication skills and have experience in phone-based service environments. Flexible working hours and a competitive salary package are offered.

Qualifications

• Solid experience in busy, phone-based service environments.
• Strong communication skills with the ability to build rapport.
• Current Working with Children Check and National Police Clearance.

Responsibilities

• Support patients and referrers with warmth and professionalism.
• Manage appointments to ensure patients receive appropriate care.
• Maintain accurate and up-to-date patient records.

Skills

Experience in contact centre environments

Knowledge of medical or radiology bookings

Strong communication skills

Attention to detail

Calm and caring manner

Job description

A healthcare service provider in Adelaide is looking for an experienced call centre professional to join their supportive Contact Centre team. The role involves managing patient appointments, providing information, and ensuring exceptional patient experiences. Candidates should possess strong communication skills and have experience in phone-based service environments. Flexible working hours and a competitive salary package are offered.