Racking Safety Auditor & Service Coordinator

Storage Ideas Pty Ltd; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Storage Ideas Pty Ltd is seeking a proactive Customer Service and Racking Maintenance Inspector to perform on-site safety audits, quote and manage service and repairs, and support the sales team on tenders across New South Wales and other states.

The role requires strong organisational skills, technical aptitude, and the ability to build relationships with customers and internal stakeholders. A current Australian driver’s licence and working rights are required.

Qualifications

• Organised, self-motivated and able to manage multiple tasks.
• Strong technical skills and comfortable with a hands-on role.
• Experience in B2B solution selling and customer relations.
• Understanding of measurement and sizing concepts.
• Excellent written and verbal communication.
• Mechanical aptitude; trade qualification advantageous.
• Knowledge of basic construction can assist.

Responsibilities

• Conduct onsite visual safety audits and reports on storage systems across NSW and other states.
• Implement Service and Maintenance Agreements for customers.
• Re generate existing client contact from internal database.
• Data entry of reporting into internal database.
• Quote and arrange all service and repairs for the business.
• Attend onsite meetings.
• Support a sales team on tenders and projects.
• Liaise with Audit Scheduler daily.

Skills

Organised

Self-motivated

Technical skills

Relationship building

Communication

Measurement sizing

Mechanical aptitude

Job description

Storage Ideas Pty Ltd is seeking a proactive Customer Service and Racking Maintenance Inspector to perform on-site safety audits, quote and manage service and repairs, and support the sales team on tenders across New South Wales and other states.

The role requires strong organisational skills, technical aptitude, and the ability to build relationships with customers and internal stakeholders. A current Australian driver’s licence and working rights are required.