Race Day Concierge & Wagering Operator

Programmed GO; Sydney; On-site; AUD 30,000 - 39,000; Full time

Job summary

PERSOL is seeking dedicated Customer Service Officers to support Randwick Racecourse race days from September to November. Roles include operating wagering terminals or overseeing EBT machines, with training days paid prior to race days.

You will greet customers, handle cash, resolve inquiries, and uphold safety and inclusivity. This is a weekend-focused, on-site assignment with multiple Saturday dates available.

Qualifications

• Must be over 18 years of age.
• Experience in customer service is desirable.
• Strong communication and interpersonal skills.
• Able to commit to training and all race dates.

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Operate wagering terminals and standalone EBT machines
• Oversee cash handling procedures and reconciliation
• Resolve customer inquiries and issues
• Adhere to company policies and procedures at all times
• Promote a safe and inclusive environment for customers and colleagues

Skills

Customer service

Cash handling

Excellent communication

Wagering terminals

Job description

PERSOL is seeking dedicated Customer Service Officers to support Randwick Racecourse race days from September to November. Roles include operating wagering terminals or overseeing EBT machines, with training days paid prior to race days.

You will greet customers, handle cash, resolve inquiries, and uphold safety and inclusivity. This is a weekend-focused, on-site assignment with multiple Saturday dates available.