Quality & Testing Manager

GWA Group; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

GWA Group is a leading innovator and supplier of sustainable water solutions, seeking a Quality & Testing Manager to unite supplier quality, laboratory testing and continuous improvement. Based in Prestons, you will shape quality outcomes across Australia, New Zealand and international supply networks.

You will translate technical data into clear business recommendations, build risk controls, and lead a geographically dispersed team to protect brands and customer outcomes across traditional and

Qualifications

• Significant leadership experience in quality within manufacturing or consumer durables.
• Strong expertise in quality management systems and supplier quality.
• Experience managing laboratory or testing operations and accreditation.
• Ability to translate quality data into actionable business recommendations.
• Experience working with international suppliers and cross-functional teams.

Responsibilities

• Lead GWA's Quality Assurance and Laboratory Testing teams across locations.
• Drive supplier quality performance throughout international sourcing networks.
• Reduce defects, warranty claims and customer complaints through robust systems.
• Oversee product testing programs for development, certification and production.
• Use data and root cause analysis to identify issues and drive improvements.
• Build capability across quality, testing and risk management for connected products.
• Lead and develop a geographically dispersed team across Australia, New Zealand and China.

Skills

Leadership

Quality management

Root cause analysis

Continuous improvement

Data-driven decision making

Education

Bachelor’s degree in Engineering or Science

Six Sigma certification

Tools

Laboratory testing operations

Quality management systems

Calibration and accreditation requirements

Job description

GWA Group is a leading innovator, designer, importer and supplier of sustainable water solutions for bathrooms, kitchens and laundries across residential and commercial spaces. With our iconic brands Caroma and Methven, and operations spanning Australia, New Zealand and the UK, we’re shaping a better, more sustainable future, one solution at a time.

We’re looking for an experienced Quality & Testing Manager to lead our quality assurance and laboratory testing functions, ensuring every product we bring to market meets the highest standards of quality, safety and performance. Based in Prestons, this is a unique opportunity to shape quality outcomes across Australia, New Zealand and our international supply network.

Why this role matters

This is more than a quality role. You'll bring together supplier quality, laboratory testing and continuous improvement under one strategic leadership position. You'll play a key role in protecting our brands, improving customer outcomes and building quality systems that support both traditional and connected products.

What you’ll be doing

• Leading GWA's Quality Assurance and Laboratory Testing teams.
• Driving supplier quality performance across our international sourcing network.
• Reducing defects, warranty claims and customer complaints through robust quality systems and preventative measures.
• Overseeing product testing programs supporting new product development, certification and ongoing production verification.
• Using data and root cause analysis to identify issues and drive meaningful improvement.
• Building capability across quality, testing, connected product performance and system-level risk management.
• Leading and developing a geographically dispersed team across Australia, New Zealand and China.

About you

You’ll be a commercially minded Quality leader who enjoys solving complex problems and influencing outcomes across multiple stakeholders. You’ll bring:

• Significant leadership experience in quality within manufacturing, building products, consumer durables or a similarly regulated environment.
• Strong expertise in quality management systems, supplier quality, root cause analysis and continuous improvement.
• Experience managing laboratory or testing operations, including accreditation and calibration requirements.
• The ability to translate technical quality data into clear business recommendations.
• Experience working with international suppliers, ideally across China and Southeast Asia.
• A degree in Engineering, Science or a related technical field, with quality auditing or Six Sigma certifications highly regarded.

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

Please note that we are not accepting applications from agencies for this position.

GWA Group has a long history of innovation and dedication which goes all the way back to 1886. We are proud of our Australian and New Zealand heritage, innovative spirit, iconic market‑leading brands such as Caroma, Methven, and Clark, and importantly - our inclusive culture. At GWA, we’re not just a company, we’re a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.

When you join us, you’ll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways. We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they’re our way of life.