Quality Systems & Compliance Lead – Health Service

Victorian Aboriginal Health Service; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging options

14 weeks paid parental leave

Professional development and training

Job summary

Victorian Aboriginal Health Service (VAHS) Preston is seeking a Quality Systems Officer to support safe, high‑quality and culturally responsive services. You will coordinate the QMS, support accreditation, and contribute to continuous improvement across VAHS.

Reporting to the Continuous Quality Improvement Lead, you will work with managers and teams to strengthen governance, quality assurance and organisational performance to meet regulatory and funding requirements.

Qualifications

• Relevant qualification in Health, Nursing, Allied Health, Public Health, Social Work, Health Administration or related field.
• Experience in quality, compliance, auditing or continuous improvement within health and/or community services.
• Knowledge of quality management systems, accreditation standards and regulatory requirements.
• Strong analytical, reporting and communication skills.
• Ability to work collaboratively across multidisciplinary teams.
• Commitment to culturally safe practice.

Responsibilities

• Coordinate and maintain the Quality Management System (QMS), including document control, policies and procedures.
• Support accreditation, compliance and quality assurance activities across VAHS.
• Coordinate internal audits and monitor corrective actions.
• Maintain quality, risk, incident, complaints and feedback registers.
• Analyse quality and compliance data to identify trends and opportunities for improvement.
• Prepare reports and provide advice to support governance, quality improvement and organisational performance.

Skills

Quality assurance

Auditing

Data analysis

Reporting

Communication

Collaborative teamwork

Culturally safe practice

Driver licence

Working with Children Check

Police Check

Education

Relevant qualification in Health, Nursing, Allied Health, Public Health, Social Work, Health Administration or related field

Job description

Victorian Aboriginal Health Service (VAHS) Preston is seeking a Quality Systems Officer to support safe, high‑quality and culturally responsive services. You will coordinate the QMS, support accreditation, and contribute to continuous improvement across VAHS.

Reporting to the Continuous Quality Improvement Lead, you will work with managers and teams to strengthen governance, quality assurance and organisational performance to meet regulatory and funding requirements.