Quality & Risk Assurance Specialist – Trustee & Wealth

JobAdder Operations Pty; Australia; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Equity Trustees in Australia is seeking a Business Assurance Officer to strengthen risk, quality culture, and client outcomes across Trustee & Wealth Services. You’ll work with the Senior Manager, Professional Standards to drive QA activities, support audits and compliance, and provide insights that improve governance and operational performance.

This role offers a collaborative environment with visible impact on risk management, policy development, and service excellence, plus a flexible/hybrid

Qualifications

• Experience in risk, compliance, governance, quality assurance or audit within a financial services environment.
• Knowledge of financial services regulatory requirements and the broader regulatory environment.
• Strong analytical skills to interpret data, identify trends and provide meaningful insights.
• Experience undertaking QA activities, reviews and related reporting.

Responsibilities

• Managing and supporting the TWS Quality Assurance Program and annual QA Plan.
• Conducting quality reviews, control effectiveness testing and thematic reviews across the business.
• Monitoring incidents, complaints and audit findings to identify trends and improvement opportunities.
• Assisting with remediation activities and strengthening operational controls.
• Preparing reporting and insights for management committees and senior leaders.
• Supporting risk, compliance and governance activities across TWS.
• Collaborating with stakeholders across the business, Enterprise Risk and Internal Audit functions.
• Contributing to process improvement initiatives that enhance client, risk and operational outcomes.
• Supporting the development and implementation of policies, procedures and quality frameworks.

Skills

Risk management

Quality assurance

Governance

Audit

Stakeholder engagement

Job description

Equity Trustees in Australia is seeking a Business Assurance Officer to strengthen risk, quality culture, and client outcomes across Trustee & Wealth Services. You’ll work with the Senior Manager, Professional Standards to drive QA activities, support audits and compliance, and provide insights that improve governance and operational performance.

This role offers a collaborative environment with visible impact on risk management, policy development, and service excellence, plus a flexible/hybrid