Quality Manager: ISO 9001 & Continuous Improvement Leader

Sharp and Carter; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Sharp and Carter in Melbourne seeks a Quality Manager to lead the Quality Management System across manufactured goods and purchased components, ensuring ISO 9001 conformance, regulatory compliance and customer satisfaction. The role collaborates with operations, engineering, procurement and product development to uphold product conformity.

This hands-on leadership position involves building a quality team, overseeing audits, CAPA processes and continuous improvement to elevate quality KPIs and

Qualifications

• Experience with ISO 9001 QMS in manufacturing.
• Auditing experience (internal/external) across domains.
• Continuous improvement tools (Six Sigma, SPC) and problem solving.
• Strong leadership and stakeholder communication skills.

Responsibilities

• Develop, implement and maintain the QMS in line with ISO 9001.
• Own ISO 9001 certification and drive audits.
• Oversee quality control across finished goods and components.
• Lead root cause investigations and CAPA actions.
• Champion supplier quality management including supplier audits.
• Manage customer complaints through to resolution and preventive action.
• Drive quality KPI improvements and reporting.

Skills

Data analysis

Root cause analysis

Decision making

Leadership

Communication

Education

Engineering/Science/Quality Mgmt degree

Tools

QMS system

Job description

Sharp and Carter in Melbourne seeks a Quality Manager to lead the Quality Management System across manufactured goods and purchased components, ensuring ISO 9001 conformance, regulatory compliance and customer satisfaction. The role collaborates with operations, engineering, procurement and product development to uphold product conformity.

This hands-on leadership position involves building a quality team, overseeing audits, CAPA processes and continuous improvement to elevate quality KPIs and