Quality Manager

SHAPE Australia; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

5 additional paid leave days

Career development and progression

Individual Flexibility Plan

Profit-sharing up to 15% of salary

Health and wellbeing benefits

Job summary

SHAPE Sydney, SHAPE Australia’s national head office, is seeking a Quality Manager to lead quality systems across projects. You’ll establish practical processes to support right-first-time delivery, ensure quality obligations are met, and prepare projects for successful handover.

You’ll embed governance for inspections, tests, ITPs, hold points and documentation; coach teams and subcontractors; manage audits and defects; drive continuous improvement; and contribute to safe, collaborative

Qualifications

• Tertiary qualification in construction management, engineering, building, quality management or related discipline.
• Experience in quality, construction or project assurance in commercial construction or refurbishment.
• Strong knowledge of Australian Standards, building codes, contractual quality requirements and quality-management principles.
• Experience with quality-management and document-control platforms; Visibuild and Aconex experience will be highly regarded.
• Demonstrated ability to lead audits, manage quality risks and support effective project handover.
• A collaborative communication style, with the ability to coach, challenge and influence project teams and subcontractors.
• Current construction-industry safety credentials and site access requirements appropriate to the role.

Responsibilities

• Develop and maintain project-specific Quality Management Plans, procedures, registers and governance frameworks.
• Embed effective processes for inspections, testing, ITPs, hold points, quality records and close-out documentation.
• Lead the implementation and governance of Visibuild, including workflows, reporting, user access and document-control requirements.
• Coach and support project teams and subcontractors to build a proactive quality culture.
• Review subcontractor quality documentation and supporting evidence, identifying and resolving gaps early.
• Manage audit, inspection and reporting programs, using insights to monitor compliance and address emerging quality risks.
• Lead the management of defects, non-conformances and corrective actions, including root-cause reviews and action close-out.
• Oversee quality requirements for completion, commissioning and handover, ensuring all client deliverables are complete and ready for submission.
• Drive continuous improvement through lessons learned, quality data and project feedback.

Skills

Auditing leadership

Quality improvement

Stakeholder communication

Project coordination

Safety compliance

Education

Tertiary qualification in construction management/engineering/building/quality management or related discipline

Tools

Visibuild

Aconex

Job description

Shaping Spaces. Shaping Careers.

SHAPE Sydney is our largest team and national head office, with more than 180 professionals delivering construction excellence across Australia’s most dynamic market. With more than 36 years of experience as an ASX-listed business, we’re recognised for our fitout and refurbishment expertise while continuing to expand our capability across design and construction, modular delivery, façade remediation and complex new build projects.

Our teams deliver projects ranging across commercial, hotels and hospitality, education, aged care, transport and defence sectors. Known for our disciplined delivery in live environments and a Net Promoter Score of 97, we pride ourselves on safety, collaboration and delivering exceptional outcomes for our clients.

As Quality Manager, you’ll provide quality-system leadership, assurance and governance across our Sydney projects. You’ll establish practical, consistent processes that support right-first-time delivery, ensure quality obligations are met, and prepare projects for successful client handover.

Key responsibilities

• Develop and maintain project-specific Quality Management Plans, procedures, registers and governance frameworks.
• Embed effective processes for inspections, testing, ITPs, hold points, quality records and close-out documentation.
• Lead the implementation and governance of Visibuild, including workflows, reporting, user access and document-control requirements.
• Coach and support project teams and subcontractors to build a proactive quality culture.
• Review subcontractor quality documentation and supporting evidence, identifying and resolving gaps early.
• Manage audit, inspection and reporting programs, using insights to monitor compliance and address emerging quality risks.
• Lead the management of defects, non-conformances and corrective actions, including root-cause reviews and action close-out.
• Oversee quality requirements for completion, commissioning and handover, ensuring all client deliverables are complete and ready for submission.
• Drive continuous improvement through lessons learned, quality data and project feedback.

Shaping Spaces. Shaping Careers. SHAPE Sydney is our largest team and national head office, with more than 180 professionals delivering construction excellence across Australia’s most dynamic market. With more than 36 years of experience as an ASX-listed business, we’re recognised for our fitout and refurbishment expertise while continuing to expand our capability across design and construction, modular delivery, façade remediation and complex new build projects.

Our teams deliver projects ranging across commercial, hotels and hospitality, education, aged care, transport and defence sectors. Known for our disciplined delivery in live environments and a Net Promoter Score of 97, we pride ourselves on safety, collaboration and delivering exceptional outcomes for our clients.

As Quality Manager, you’ll provide quality-system leadership, assurance and governance across our Sydney projects. You’ll establish practical, consistent processes that support right-first-time delivery, ensure quality obligations are met, and prepare projects for successful client handover.

What you’ll bring

• A tertiary qualification in construction management, engineering, building, quality management or a related discipline— or equivalent industry experience.
• Experience in a quality, construction, engineering, commissioning or project‑assurance role within commercial construction, fit‑out, refurbishment or a similar environment.
• Strong knowledge of Australian Standards, building codes, contractual quality requirements and quality‑management principles.
• Experience with quality‑management and document‑control platforms; Visibuild and Aconex experience will be highly regarded.
• Demonstrated ability to lead audits, manage quality risks and support effective project handover.
• A collaborative communication style, with the ability to coach, challenge and influence project teams and subcontractors.
• Current construction‑industry safety credentials and site access requirements appropriate to the role.

Why SHAPE is a great place to work

• A diverse and inclusive culture, recognised by Human Synergistics and Australian Financial Review
• 5 additional paid leave days every year
• Personalised career development to fast‑track your growth with regular check‑ins
• An ‘Individual Flexibility Plan’ to match your work/life needs
• Competitive salary and profit‑share potential (up to 15% of your salary)
• Health and wellbeing benefits, including mental health support, fitness activities, annual flu vaccinations, and discounted health insurance
• Personalised parental leave benefits for your growing family
• Regular social events to connect with your colleagues, subcontractors, and clients

Note to agencies: We have preferred recruitment partners in place and therefore are unable to accept speculative enquiries.