Quality Manager

Opal; Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

Opal is seeking a Quality Manager for our Rocklea, QLD site to lift quality performance across operations. You will collaborate with operations, sales and external customers to reduce NCRs and ensure products meet specifications from concept to delivery.

This hands-on, technical role requires data-driven investigations, problem solving and proactive quality leadership to drive continuous improvement and cost reduction.

Qualifications

• Experience in quality systems, continuous improvement and manufacturing process optimisation.
• Strong capability in root cause analysis (5 Whys, RCA) and problem solving.
• Ability to analyse NCR data to identify trends and implement mitigation projects.
• Confidence working with customers, including site visits and quality discussions.

Responsibilities

• Reduce NCRs through data-driven root cause analysis and corrective actions.
• Optimise operational capabilities to improve quality, reduce waste and lower costs.
• Understand customer quality requirements and develop solutions that increase satisfaction.
• Collaborate with sales to ensure design for manufacturability and strong quality outcomes.

Skills

Quality systems

Continuous improvement

Process optimisation

Root cause analysis

Data analysis

Problem solving

Customer liaison

Facilitation

Collaboration

Planning

Job description

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability!

Discover what Opal can offer you….

• A hands-on, impactful role driving quality improvements across our Rocklea site
• The opportunity to influence cultural change and introduce proactive quality practices

Discover the opportunity….

We have an exciting opportunity for a Quality Manager to join the Opal Fibre Packaging team at our Rocklea, QLD site.

This role will play a key role in lifting quality performance across our operations. You will work closely with the operations and sales teams as well as external customers to reduce Non-Conformance Reports (NCRs) and ensure products meet specification from concept to delivery.

This is an individual contributor role which will be a hands-on, technical, and highly collaborative role where your ability to analyse data, lead investigations, solve problems and build relationships will be key.

The key focus of this role will be to:

• Reduce NCRs through effective, data-driven root cause analysis and corrective actions
• Optimise operational capabilities to improve quality, reduce waste and lower manufacturing costs
• Understand customer quality requirements and develop solutions that increase customer satisfaction
• Work with the sales team to ensure design for manufacturability and strong quality outcomes

At Opal, we offer varied career pathways supported by cross-functional learning and development. We embrace diversity in all its forms and seek curious, proactive individuals who thrive in a dynamic, evolving environment.

Ideally, you will bring:

• Experience in quality systems, continuous improvement and manufacturing process optimisation
• Strong process mindset and the ability to set up systems, standards and routines
• Strong capability in root cause analysis (5 Whys, RCA) and problem solving
• Confidence working with customers, including site visits, troubleshooting and quality discussions
• Drive, self-motivation and the ability to proactively plan and deliver work
• Ability to analyse NCR data to identify trends and implement mitigation projects
• Excellent facilitation, coaching and mentoring skills to uplift capability across the site

Discover more…. by visiting our website at www.opalanz.com